Confirmit has introduced a range of fresh new functions to its platform, building on the solutions launched earlier this year.
Launched as part of the rollout of Version 24 of Confirmit Horizons, the new features are designed to support global multi-channel feedback and research programs.
Confirmit Product Management EVP Terry Lawlor saysConfirmit’s solution-based approach provides end-to-end support for the entire solution workflow within a single platform.
“In creating the latest iteration of Confirmit Horizons, we have delivered intelligence-driven innovations that drive ease of use and productivity,” Lawlor said.
“This is critical to Market Research businesses and companies running Customer Experience and Employee Engagement programs who need to deliver value quickly and effectively.”
Following the launch of two new solutions earlier in 2018, the new capabilities focus on ease of use and market-leading innovation, driven by AI and machine learning techniques.
Major innovations added to the new solutions include:
Cross-platform ease of use additions include:
Confirmit has also addressed the latest international compliance considerations in Confirmit Horizons Version 24.
To cater for GPDR, the platform allows users to define data retention periods, anonymise personal data and export data from multiple surveys at the same time.
“The latest additions to the platform are provided as part of our continuous deployment approach,” Lawlor said.
“We are building intelligence into our solutions to enable people to more easily tackle their most important ‘jobs to be done’.
“Our aim is to empower individuals around the organisation to take action based on insight by providing the tools they need to make smarter decisions. These enhancements do just that.”