Story image

Modernising ERP systems can help organisations comply with GDPR

06 Dec 2018

As both the business and consumer worlds have become more dependent on digital technology, the concept of privacy has expanded. 

Consequently, countries around the world have implemented various versions of privacy legislation designed to protect people from having their sensitive, personal information stolen or revealed. 

Lucia Gamarra, general manager - Dynamics solutions, Empired says, “Businesses that suffer information breaches can no longer stick their proverbial heads in the sand and pretend it didn’t happen. 

“New laws mean they must own up to breaches and tell the affected people how they plan to respond to such incidents. “

“This is a great step forward for individuals concerned that the amount of personally-identifiable information flying around the internet could put them at risk. And, smart businesses are already using their privacy and security bona fides as a selling point to prove to customers that they can be trusted.”

The extent to which organisations can protect their customers’ information is rapidly becoming a competitive differentiator. However, that doesn’t mean compliance with emerging legislation is necessarily easier or simpler.

Australian businesses are subject to the mandatory notifiable data breaches (NDB) scheme. In Europe, the General Data Protection Regulation (GDPR) goes a little further. 

Not only does it require businesses to keep individual data safe but it also empowers individuals to request businesses to provide them with a copy of their data.

Individuals are allowed to correct data, erase their data, or restrict its processing, and they can require an organisation to transmit their data to another controller. This gives individuals unprecedented control over the data organisations hold. 

Gamarra continues, “While GDPR is essentially a European law, it does affect any company that holds data pertaining to any European citizen. 

“Therefore, many Australian companies will be affected. It’s safer to comply with GDPR regardless of whether an organisation is actually subject to the legislation because it’s a powerful way to demonstrate trust to customers.”

“Organisations need to look for modern ERP systems that are specifically designed with GDPR in mind, to make sure they are compliant into the future.” 

“This includes tools to fulfil GDPR requests, prepare audit reports quickly and easily, and that let organisations specify where data is stored.”

Why an IT resilient strategy needs to be in the modern CIO’s toolkit
"Having an IT resilience strategy in place allows an organisation to smoothly adjust to change."
Tollring partners with Novum Networks for call analytics
Novum Networks has added the full complement of Tollring’siCall Suite cloud analytics to its product portfolio.
Intel announces “most powerful mobile processors ever”
Improvements in performance, responsiveness and Wi-Fi connectivity will be rolling out for gamers and creators alike.
Software AG launches new cloud-based IT portfolio management tool
“Alfabet FastLane’s out-of-the-box approach absolutely addresses the needs of smaller IT teams."
Slack's 2019 feature roadmap unveiled
Including shared channels across organisations, workflow automation, greater email and calendar integration, and streamlined search.
Data#3 wins learning and development award two years running
Chief Learning Officer magazine’s LearningElite programme honours the best organisations for learning and development.
Avaya partners with Standard Chartered to deliver CX transformation
"Avaya is proud to be supporting this venerable financial institution as it continues to evolve and transform to meet the needs of its clients.”
Hootsuite leads the social engagement charge - Forrester report
“Hootsuite leads the pack with its seller focus and scale,” writes Forrester principal analyst Mary Shea.