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CX solutions key to digital transformation
New research by reveals link between investment in customer experience and increase in profitability, revenue growth and customer retention.
26 Jun 2015
Genesys boosts channel expertise with new ANZ channel director
Webster will spearhead a regional partner support network across ANZ, building on the momentum established by Genesys’ existing channel program.
28 May 2015
Genesys named a Magic Quadrant leader for seventh consecutive year
“We’re setting a new standard for omnichannel customer engagement and educating the market on the need for comprehensive and customer-centric systems"
22 May 2015
Genesys increases focus on ANZ mid-market with cloud offerings
Genesys has launched a new set of cloud offerings in order to expand into the Australian mid-market and strengthen its presence in New Zealand.
10 Mar 2015