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Gartner: Augmented retail shopping a reality by next year
Augmented reality and virtual reality will rely on 5G to change the customer experience inside and outside retail stores.
02 Apr 2019
Instagram: The next big thing in online shopping?
This week Instagram announced a new feature called checkout, which allows users to buy products they find on Instagram.
21 Mar 2019
The blurring line between online and physical retail
42% of Australian consumers have visited a store for the first time because of the enjoyable online digital experience the brand provided.
07 Feb 2019
Online retailer Mighty Ape fixes wishlist privacy flaw
New Zealand online retailer Mighty Ape has been quick to fix issues that publicly shared some customers’ birthdates and product wishlists.
07 Feb 2019
Adobe revamps Experience Cloud for retailers
Adobe has revamped its Adobe Experience Cloud to offer customer experience management (CXM) capabilities that draw on AI and machine learning technology.
16 Jan 2019
ComCom report leads to greater focus on telcos, online retail
The light is shining on confusing complexities and consumer complaints about online retail and telco marketing behaviours in the new report.
27 Nov 2018
ComCom warns online phone store for discount claims
Buy mobile has been warned for claiming discounts against retail prices it could not show proof for when asked.
22 Aug 2018
E-commerce, telecoms, mergers named as 2018/19 focus for ComCom
The Commerce Commission has names published its priority focus areas for the upcoming year, including implementing new telecommunication regulations.
10 Aug 2018
What Kiwis need to follow through with online purchases
When you are establishing an e-commerce site, there are some things you’ll want to be aware of to maximise the rate of purchase completion.
05 Jul 2018
Kiwi online retail giant Mighty Ape finds fitting new home
The warehouse and distribution centre new should provide enough room for growth for several more years.
13 Feb 2018
Black Friday reveals the global trends headed to A/NZ
Futuresource Consulting has announced the key findings from its latest global consumer electronics retail channel trends report.
28 Nov 2017
Interview: Booktopia on data experimentation & the future of traditional bookshops
A vital component in meeting our customers’ needs and wants has been establishing a culture of experimentation.
03 Oct 2017
e-commerce tech to foster biggest turnout ever for Asia’s largest retail show
More than 7,500 participants and over 200 exhibitors are expected to converge at RetailEX ASEAN event, Asia’s largest and fastest growing retail show.
26 Jul 2017
Desktop conversion still king in A/NZ despite increasing smartphone traffic - Adobe
"ANZ’s best marketers recognise that the desktop is still likely to be the final destination, even in a cohesive multi-device experience."
28 Jun 2017
Android Pay integration, Einstein Predictive Sort features announced for Salesforce Commerce Cloud
The new features allow online retailers to integrate artificial intelligence into the customer experience more.
19 May 2017
Millisecond delays can hurt conversion rates on online transactions – Akamai report
Online retail benefits from delivering better customer experiences, especially on mobile devices.
24 Apr 2017
Online retailers need to up their delivery & returns services game, survey finds
Australian online retailers need to pick up their game and start improving their delivery service or risk losing customers, says Blackbay.
24 Aug 2016
Consumer confidence high, but electronics aren't top of Santa's list
Consumer confidence is high leading into Christmas trading, with spending expected to be up on last year, but tech isn't top of Santa's list.
12 Nov 2015
Kogan.com ramps up Kiwi play launching flagship ranges
Online retailer steps up its play for the New Zealand market, launching its flagship range of 'affordable' smartphones locally.
13 Aug 2015
Poor online experience hampering NZ businesses
Poor website performance is driving New Zealand shoppers to the competition and driving user spend back to bricks and mortar retailers.
26 May 2015