Technology news for Australia's largest enterprises
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Millions wasted on poor knowledge management solutions
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
Augusta launches digital transformation project with IBM and Salesforce
Kiwi company Augusta Funds Management has chosen IBM and Salesforce to further advance business operations and upgrade its investor experience.
Amadeus announces travel application on Salesforce AppExchange
The application will integrate and extend the capabilities of both Salesforce and Amadeus platforms.
Gartner: CRM makes up 1/4 of global enterprise software spend
Worldwide enterprise application software revenue totalled more than $193.6 billion in 2018, a 12.5% increase from 2017 revenue of $172.1 billion.
Salesforce continues to stumble after critical outage
“To all of our Salesforce customers, please be aware that we are experiencing a major issue with our service and apologise for the impact it is having on you."
Salesforce accused of sex trafficking in lawsuit by 50 women
The 50 ‘Jane Does’ allege that Salesforce built customised services for the web forum Backpage while publicly boasting about fighting sex trafficking.
Addressing legacy gridlock key to maximising AI
We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.
Voice and digital assistants the next enterprise step for AI
As AI continues to find its feet, one exec sees a huge opportunity in the CRM space for enterprises.
AWS tops all four global markets, APAC a unique case
The order of proceedings remains relatively the same in three of the four major regions for public cloud services providers, but the APAC market is bolstered by the prominence of China.
Five secrets – Workday’s 2019 winning formulas
We thoroughly investigate why business software vendor Workday believes 2019 will be their best year yet.
Human rights groups call for speakers to boycott Salesforce conference
A number of human rights groups are rallying for a number of major speakers to pull out of Salesforce’s upcoming Dreamforce conference.
Cognizant to expand cloud consulting portfolio in Australia
Cognizant announced it has agreed to acquire SaaSfocus, a privately-held consulting firm specialising in digital transformation.
Big data and AI: How cutting-edge technology can change the healthcare industry
Google, Amazon, IBM, Microsoft and Oracle joined forces, pledging to speed up the progress of health data standards and interoperability.
'Fascinating' vendor cloud battle ongoing in healthy SaaS market
It hasn’t been around for long, but Synergy Research Group says the enterprise software-as-a-service (SaaS) can now be considered mature.
New IT training initiative targeting 1m people launched by World Economic Forum
The Initiative has the goal of sorting the global skills gap and addressing job displacement arising from automation - with a number of big partners.
AWS remains 'in a league of its own' as cloud market booms 40%
Amazon remains ‘in a league of its own’ as a cloud provider, despite the rapid growth of key competitors Microsoft, Google and Alibaba.
Salesforce CEO on the power of disruption and mindfulness in leaders
“We need to constantly be open to new ideas and approaches, such as artificial intelligence (AI), and be willing to challenge assumptions.”
Salesforce & AWS team up to drive digital transformation in Australia
“Telstra Enterprise has partnered with Salesforce to help our team digitally transform the way we serve our enterprise and government customers."
Salesforce cloud tech helps banks fix customer loyalty problem
Over one-third of banking customers are “hidden defectors,” meaning they purchase products or services from a competitor of their primary bank.
Bluewolf report shows Aussies slow in AI adoption
The company says just 33% of Australian business professionals surveyed said they expect to increase their current AI investment.
Cloud set to democratise AI for SMBs – Salesforce Area VP
Businesses who take the opportunity to leverage business intelligence from AI will be smarter, faster and more productive.
Sage Australia partners with Morphate and Parvero
Morphate and Parvero will become the first local Salesforce partners to offer Sage Live.
Enterprise SaaS market to double in next three years
Microsoft is continuing to take the lead in the enterprise SaaS market, which is forecast to double in size over the coming three years.
Top NZ businesses share Salesforce stories at Basecamp
Over 800 representatives from New Zealand's Salesforce ecosystem of customers, partners and cloud specialists attended the event.