Story image

Australia Post rolls out one-stop-shop for digital ID verification

08 Aug 2017

Australia Post is rolling out new digital identity services Digital iD today for Australian residents, as it aims to improve the verification process across a range of organisations and government departments.

The identity verification process used to cost the Australian economy up to $11 billion every year, according to Australia Post research. The new system aims to speed up the process and give users a quicker solution.

The system allows people to verify their identity once through an in-person meeting or through a smartphone app.

According to Australia Post, the new service means Australians no longer have to have different passwords to access products or constantly prove their identity.

Digital iD will allow Australian to access services from the Queensland Police Service, Travelex, credit union CUA and job outsourcing website Airtasker.

 “We are really excited to be partnering with these organisations. By using Digital ID these organisations will be able to easily verify their customers and importantly for customers they will be able to quickly open a bank account or request a service,” comments Australia Post executive general manager of Trusted eCommerce Services, Andrew Walduck.

Walduck believes that it also gives users more control over how their personal data is shared with organisations.

“For example, most people hand over their driver’s licence to prove they can legally go to a bar, but all that is needed is a name and birth date – not that information plus your full residential address,” he says.

So far Australia Post has integrated Digital iD in its own systems including MyPost Parcel Collect and Mail Redirection. Walduck says the company has received positive feedback from customers.

The Queensland Police Service will use Digital iD in its national police clearance certificates process, which will be launched this year.

Airtasker will allow users to obtain a digital identity badge to prove their identity, which increases trust in the service.

“With quicker verification and better control of their personal information, consumers will have much more confidence to engage with service providers in their local community. Similarly, companies and governments will have greater confidence that they know who they’re doing business with,” comments Airtasker’s chief executive, Tim Fung.

CUA will use Digital iD to verify new members who apply for certain online savings accounts; and Travelex will use it as part of its ‘Know Your Customer’ checks.

Microsoft urges organisations to tackle data blindspots
Despite significant focus placed on CX transformation, over a third of Australian organisations claimed that more than one in five of their projects failed.
Raising the stakes: McAfee’s predictions for cybersecurity
Security teams and solutions will have to contend with synergistic threats, increasingly backed by artificial intelligence to avoid detection.
Renesas develops 28nm MCU with virtualisation-assisted functions
The MCU features four 600 megahertz CPUs with a lock-step mechanism and a large 16 MB flash memory capacity.
DOCOMO ranked world's top mobile operator in 5G SEP applications
NTT DOCOMO has been ranked the world's leading mobile operator in terms of applications for candidate standard-essential patents.
Exclusive: Ping Identity on security risk mitigation
“Effective security controls are measured and defined by the direct mitigation of inherent and residual risk.”
CylancePROTECT now available on AWS Marketplace
Customers now have access to CylancePROTECT for AI-driven protection across all Windows, Mac, and Linux (including Amazon Linux) instances.
Gartner’s top 10 data and analytics trends for 2019
Data is the fuel for the modern world, and analytics the engine. Gartner has compiled the top 10 trends to watch this year.
How CIOs can work with colleagues to drive new competitive advantages
"If recent history has taught us anything, it’s that the role of the CIO is always changing, and that it won’t stop changing anytime soon."