Story image

Australian universities must improve student IT systems, study says

26 May 16

University student administration systems have come under fire from students and users in a new study by Unit4. Nearly one in three Australian students think that student information systems (SIS) are extremely difficult to manage in a digital way and universities are too tied down in traditional paperwork.

42% of Australian students believe that this inefficient system results in less time to focus on study, compared to 55% of Singapore students and 30% of New Zealand students.

These results highlight the importance of digital modernisation of SIS management in academic institutions, particularly the importance of listening to user feedback and implementing change that improves IT operations and the user experience.

75% of students say that a single centralised app that shows statistics about their progress would be welcomed, and more than 80% would be more satisfied if there was a single system to manage all administrative duties.

Chris Tithof, channel director ANZ at Unit 4, says, “This research emphasises that there is a real demand for digital transformation when it comes to Student Information Systems (SIS). There has been no real innovation for more than a decade. Most of the existing systems used are on average more than 13 years old.

Students in Australia and New Zealand are craving more innovation and universities will need to increasingly adapt, embrace the digital age and offer them an experience similar to the device/app experience they currently receive outside of university in order to meet students’ expectations.”

The survey aimed to share data about the potential for institutions to gain a competitive advantage if they focus on a digital experience tailored towards their customers' needs. The survey questioned more than 2000 students in the United Kingdom, Europe, the United States, Singapore, Australia and New Zealand.

TCS collaborates with Red Hat to build digital transformation solutions
“By leveraging TCS' technology skills to build more secure, intelligent and responsive solutions, we aim to deliver superior end-user experiences."
Twitter suspects state-sponsored ties to support forum breach
One of Twitter’s support forums was hit by a data breach that may have ties to a state-sponsored attack, however users' personal data was exposed.
How McAfee aims to curb enterprise data loss
McAfee DLP aims to help safeguard intellectual property and ensure compliance by protecting sensitive data.
HPE promotes 'circular economy' for end-of-use tech
HPE is planning to show businesses worldwide that throwing old tech and assets into landfill is not the best option when it comes to end-of-use disposal.
2018 sees 1,500% increase in coinmining malware - report
This issue will only continue to grow as IoT forms the foundation of connected devices and smart city grids.
CSPs ‘not capable enough’ to meet 5G demands of end-users
A new study from Gartner produced some startling findings, including the lack of readiness of communications service providers (CSPs).
Oracle announces a new set of cloud-native managed services
"Developers should have the flexibility to build and deploy their applications anywhere they choose without the threat of cloud vendor lock-in.”
How AT&T aims to help businesses recover faster from a disaster
"Companies need to be able to recover and continue operations ASAP, without pulling resources from other places to get back up and running."