Story image

NBN Co names Paul Tyler as its new chief customer officer

08 Feb 18

NBN Co today announced the appointment of Paul Tyler as its new chief customer officer for business, replacing John Simon, whose retirement was announced last year.

Tyler previously served as group managing director of Telstra business and has 25 years of experience in running ICT businesses across Europe, APAC and A/NZ.

He also served as APJ president for Nokia, where he held full sales, operational and Profit and Loss (P&L) responsibility for Nokia’s business in the Asia Pacific region.

Paul will report to the CEO and will be a member of the executive committee based in Sydney.

NBN Co chief executive officer Bill Morrow says, "NBN has benefited greatly from John’s leadership and many contributions over a five-year tenure. Over the last seven months, John has built a dedicated business segment team that Paul will now lead to take us to the next level.

“Paul is a high calibre executive with significant experience and a proven track record. I'm delighted to have him as part of our team and look forward to seeing him drive significant momentum in this vital part of our business.”

The company also has also announced the impending departure of chief corporate affairs officer, Karina Keisler.

Keisler joined NBN in June 2014 and was responsible for assembling and leading a skilled team that was tasked with overseeing social media, employee communications, external affairs, government relations and corporate social responsibility.

She was also responsible for driving diversity and took on the role of the company’s gender diversity ambassador.

Keisler will remain with the company until its full-year results are reported in mid-August of this year.

Morrow says NBN is sorry to see her go.

“Karina has led us through countless press briefings, senate hearings, community engagements and employee activities in arguably one of the hardest communications and government relations roles in the country,” he says.

“While we are sorry to lose her, Karina leaves us with a strong team who will continue to report on our progress, clarify the facts, and help manage the reputation of the company.”

NBN says they will begin searching for Keisler’s replacement immediately.

How Adobe aims to drive digital transformation for financial services
Digital transformation is a requirement for ongoing competitiveness that clearly helps businesses run more efficiently.
Using blockchain to ensure regulatory compliance
“Data privacy regulations such as the GDPR require you to put better safeguards in place to protect customer data, and to prove you’ve done it."
Human value must be put back in marketing - report
“Digital is now so widely adopted that its novelty has worn off. In their attempt to declutter, people are being more selective about which products and services they incorporate into their daily lives."
A10 aims to secure Kubernetes container environments
The solution aims to provide teams deploying microservices applications with an automated way to integrate enterprise-grade security with comprehensive application visibility and analytics.
DigiCert conquers Google's distrust of Symantec certs
“This could have been an extremely disruptive event to online commerce," comments DigiCert CEO John Merrill. 
Microsoft NZ bids Goldie a “fond farewell”
Microsoft New Zealand director of commercial and partner business takes new role across the Tasman. The search for his replacement has begun.
Fujitsu’s WA data centre undergoing efficiency upgrade
Fujitsu's Malaga data centre in Perth has hit a four-star rating from National Australia Built Environment Rating System (NABERS).
Google says ‘circular economy’ needed for data centres
Google's Sustainability Officer believes major changes are critical in data centres to emulate the cyclical life of nature.