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Pitney Bowes and Tech Mahindra partner up for local DX

15 Sep 2017

Pitney Bowes and Tech Mahindra have teamed up to target ‘untapped opportunities’ in location analytics and customer engagement solutions across Australia and New Zealand.

The two companies say the partnership will have a strong focus on the telecommunications sector and opportunities in the retail, insurance, banking and logistics verticals.

The partnership will see IT services, outsourcing and consulting company Tech Mahindra, which has offices around the world including across New Zealand and Australia, providing consulting and service delivery expertise, with Pitney Bowes’ technology platform used to provide flexibility and agility through an open, modular architecture growth.

The Indian consulting company specialises in digital transformation, consulting and business re-engineering.

Nigel Lester, Pitney Bowes ANZ managing director, software solutions, says “The opportunity for digital transformation and unique customer experience are a key objective for most industries, however, this partnership will highlight the strength of Pitney Bowes’ and Tech Mahindra’s collectively strong focus in telecommunications.

“Our partnership with Tech Mahindra fosters a collaborative working relationship where we learn from and balance each others strengths to bring the best solutions to the market,” Lester says.

Jeffrey Ferdinands, Tech Mahindra senior vice president and country head for ANZ Enterprise, says the collaboration will drive results for clients who are embarking on digital transformation to run their business better, change faster and grow greater, across a wide range of industries.

“The combination of Tech Mahindra’s unique capabilities around digitalisation, automation, verticalisation, innovation and disruption… with Pitney Bowes’ strength in technology platforms in areas like customer information management, location intelligence and customer engagement will certainly enhance the value we bring to the table,” Ferdinands says.

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