Story image

SAS a Leader in Magic Quadrant for multichannel marketing hubs

09 May 18

SAS has been named a Leader in Gartner’s Magic Quadrant for Multichannel Marketing Hubs.

In the inaugural report from the analyst firm, SAS was positioned highest on the ability to execute axis.

“When your customer can be anywhere in the world as they’re interacting with your brand from mobile, social and brick-and-mortar retail simultaneously, creating a seamless experience for that customer is crucial,” says SAS customer intelligence senior director Michele Eggers.

“Orchestrating omnichannel, analytically driven customer journeys enables marketers to anticipate a customer’s needs across channels and then find opportunities to enhance the customer experience.  SAS Customer Intelligence helps organisations navigate the complexities of achieving that success with analytically derived insights every step of the way.”

Powered by advanced analytics, SAS Customer Intelligence 360 allows marketers to optimise every phase of the customer journey.

The marketing hub enables users to plan, analyse, manage and track with a single 360-degree view of the customer.

SAS Customer Intelligence 360 offers marketers the ability to:

  • Track and understand customer behavior across digital and non-digital interactions
  • Create and determine the ideal messages and channels that encourage a customer to act
  • Test and learn to continuously improve customer journeys
  • Recommend and personalise customer experiences that deliver the right message to the right people at the right time
  • Apply AI to help determine the next best marketing action

SAS are continually developing their approach to data analytics and are often seen as leaders in the area, providing advice at conferences like NVIDIA’s GTC18 and NZ Downstream 2018.

Recently, they have partnered with Cisco to build an IoT research lab in Sydney, with the aim to explore how the huge volumes of data generated by massive numbers of IoT devices and sensors can be gathered, stored and analysed to help businesses improve decision-making and meet new IoT challenges.

They have also teamed up with Data Republic to provide public and private sector organisations a way to share anonymised data in a secure manner.

Disruption in the supply chain: Why IT resilience is a collective responsibility
"A truly resilient organisation will invest in building strong relationships while the sun shines so they can draw on goodwill when it rains."
The disaster recovery-as-a-service market is on the rise
As time progresses and advanced technologies are implemented, the demand for disaster recovery-as-a-service is also expected to increase.
Cohesity signs new reseller and cloud service provider in Australia
NEXION Networks has been appointed as an authorised reseller of Cohesity’s range of solutions for secondary data.
The key to financial institutions’ path to digital dominance
By 2020, about 1.7 megabytes a second of new information will be created for every human being on the planet.
Proofpoint launches feature to identify most targeted users
“One of the largest security industry misconceptions is that most cyberattacks target top executives and management.”
What disaster recovery will look like in 2019
“With nearly half of all businesses experiencing an unrecoverable data event in the last three years, current backup solutions are no longer fit for purpose."
NVIDIA sets records with their enterprise AI
The new MLPerf benchmark suite measures a wide range of deep learning workloads, aiming to serve as the industry’s first objective AI benchmark suite.
McAfee named Leader in Magic Quadrant an eighth time
The company has been once again named as a Leader in the Gartner Magic Quadrant for Security Information and Event Management.