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Spectralink to provide UC for Melbourne Children’s Hospital

17 Aug 2020

The Royal Children’s Hospital Melbourne (RCH) has selected Spectralink to be the forefront of its unified communications strategy, Wavelink has announced. 

The RCH has been providing outstanding care for Victoria's children and their families for 150 years. 

It is world-renowned for being at the forefront of care. With more than 6,000 staff, 21 wards and 350 beds, the RCH has selected Spectralink Versity to deliver a unified communication platform along with SOTI mobile device management (MDM) and the Olinqua IGNITE digital enablement platform.

“The RCH selected Spectralink Versity as it provided a unified, well rounded platform that encompasses integration, hardware capability and performance. First and foremost is the compliance with the hospital’s Epic electronic medical records (EMR), which enabled full utilisation of all of the functions. The RCH then layered in additional use cases and applications including unified communications and will add more applications as the platform is implemented,” says The Royal Children’s Hospital chief nursing information officer and clinical technology manager Adrian Hutchinson.

Spectralink Versity is a purpose-built, enterprise-grade clinical Android device that has a consumer look and feel. 

It offers users the familiarity of a consumer device with the added features of ruggedised design, enterprise network connectivity, shared devices, hot swappable battery, dedicated alarm button and integrated barcode scanner, which are essential for the hospital environment.

“The strategy involved bringing all the hospital’s communication together, providing full integration into the various platforms not only for clinical staff but also for facility operations and allied health providers. The process involved running various proofs of concept, which demonstrated the strategy would result in better care for patients and their families while reducing the load on staff and increasing efficiency. By combining purpose-built smart devices with healthcare-specific applications this delivered a true connected health experience,” says Wavelink managing director Ilan Rubin.

The engagement with Wavelink, Spectralink’s Australian Distribution Partner began in October 2018. 

Wavelink worked with one of its partners, ArchiTech Network and Communications Solutions (ArchiTech) to deliver the successful proof of concept, design, integration and solution deployment into the RCH. 

ArchiTech is now completing the integration and roll out of 850 Spectralink Versity LTE devices across the hospital. 

Implementation is being done remotely where possible, including testing and configuration, due to COVID-19.

“The rollout will enable the RCH to be a global leader in health communication management, by delivering a truly unified and mobile communication platform for both clinical and facilities staff, with integrated EMR and communications at their fingertips,” says ArchiTech director Rob Russell.

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