itb-au logo
Story image

Ticketmaster breach part of massive digital credit card skimming campaign

12 Jul 2018

The recent breach of Ticketmaster was not a one-off event as initially reported, but part of a digital credit card-skimming campaign by the threat group Magecart affecting over 800 e-commerce sites around the world.

Digital threat management company RiskIQ revealed these findings in a report by its researchers today.

According to Ticketmaster’s official statement, the breach impacted Ticketmaster International, Ticketmaster UK, GETMEIN! and TicketWeb from February 2018 until June 23rd of 2018, but RiskIQ researchers found evidence the skimmer was active on additional Ticketmaster websites including Ireland, Turkey, and New Zealand since as early as December 2017.

The report highlights how Magecart has evolved tactically from hacking sites directly, to now targeting widely used third-party components.

This approach grants them access to even more victims - sometimes 10,000 or more instantly.

According to RiskIQ researchers, Magecart likely breached the systems of Inbenta and SociaPlus, both third-party suppliers integrated with Ticketmaster websites, and added to or replaced custom javascript modules with their digital credit card skimmer code.

Like physical skimmers that criminals hide in compromised POS machines, gas pumps, and ATMs, digital card skimmers steal credit card data from unwitting customers via scripts injected into e-commerce websites to record the credit card data they enter into online payment forms.

RiskIQ has been tracking Magecart’s activities since 2015 and studying how its credit card skimming attacks have been continuously ramping up in frequency, sophistication, and impact.

RiskIQ researchers found that other suppliers, web analytics provider PushAssist, CMS Clarity Connect, Annex Cloud, and likely many others, were also compromised by the Magecart actor.

RiskIQ has been tracking a highly-targeted Magecart campaign dubbed SERVERSIDE, which has used access to these third-party components to claim over a 100 top-tier victims including some of the world's largest online brands.

RiskIQ threat researcher Yonathan Klijnsma says, "While Ticketmaster received the publicity and attention, the Magecart problem extends well beyond them."

"We believe it's cause for far greater concern. Magecart is bigger than any other credit card breach to date and isn’t stopping any day soon.”

Many of the publicly reported breaches are wrongly interpreted as individual events but are in reality part of the SERVERSIDE campaign, and often not individual breaches at all.

RiskIQ researchers also found that the Command and Control server used in the Ticketmaster attack has been active since December 2016.

Story image
Fastly adds greater functionality to serverless computing solution
The new features bring customisable logging, real-time and historical metrics, and end to end request visibility to organisations to give developers greater transparency into what happens after code is deployed within a serverless architecture. More
Story image
Wrike rolls out user experience features and brand refresh focused on digital work
To empower organisations move forward in digital transformation strategies, the Reimagined Wrike launch offers two fundamental changes: user experience and updated brand identity.More
Link image
Why I&O is moving away from software and hardware in 2020
The role of infrastructure and operations is increasingly focusing on rapid workload deployment, with colocation and cloud ecosystems becoming more crucial.More
Story image
Going back to work: Why we need to rethink enterprise ID cards
Australia and New Zealand are opening up again, and office workers are going back to their desks. Meanwhile, many companies still rely on outdated legacy card issuance systems, which offer little functionality or security assurances, and printing processes can be cumbersome.More
Download image
Workforce demographics and culture is changing. Management must too
The way we work is changing, and so is the make-up of the workforce. To get the best results, businesses need to take on dynamic workforce management.More
Story image
AIOps and the evolution of IT infrastructure monitoring
As companies adapt to ongoing digital transformation, they will soon realise that they need more than just a dedicated IT team to view and manage the company’s IT infrastructure. That’s where AIOps comes in.More