Story image

Unisys named Leader for managed workplace services

14 Mar 2019

Gartner has positioned Unisys in the Leaders quadrant of its 2019 Magic Quadrant for Managed Workplace Services* – positioning Unisys among 21 companies delivering managed workplace services.

Gartner defines managed workplace services (MWS) as a subset of the IT outsourcing market that includes traditional end-user outsourcing as well as new digital workplace services to provide cloud-first, automated and integrated support to end users. 

The report, which evaluated the market, positioned Unisys highest on the ability to execute axis.

“With the workplace as the front line of digital change and employee engagement, innovative workplace services give organisations a competitive edge,” the report says.

“To us, Gartner’s recognition of Unisys as a Leader in managed workplace services validates our approach to the digital workplace, focusing on security and automation to increase productivity and user satisfaction for our clients,” says Unisys enterprise solutions president and senior vice president Eric Hutto. 

“We believe this report illustrates that we are responding to the needs of today’s digital workers for secure collaboration and the ability to harness automation and artificial intelligence for the most efficient workforce support.”

The Unisys suite of digital workplace services enables clients to transform their end-user collaboration platforms, services and productivity solutions into a modern, cloud-based, mobility-enabled digital workplace that fosters worker innovation and productivity while reducing IT costs.

“Our investments in Digital Workplace Services complement our already strong ability to execute on behalf of our clients, delivering business value with focused innovation,” says Unisys digital workplace services global vice president Mickey Davis.

“Our consistent delivery methods paired with our investments allow us to not only bring new technologies to our clients but also to use those technologies to enhance their customers’ experiences.”

*Unisys was named in the North America version of the Magic Quadrant, as opposed to the Europe version.

Adobe & Software AG transform customer experience management
Adobe and Software AG have announced a partnership that will help businesses transform their customer experience management.
Zoom Phone beta announced for local customers
Zoom is bringing its full Phone solution to Australia in July, but has launched a beta for us to try now.
Interview: Understanding the difference between analytics and AI
"Artificial intelligence is defined as a computer making choices a human would normally make, however, that could mean a lot of things."
General staff don’t get tech jargon - expert says time to ditch it
There's a serious gap between IT pros and general staff, and this expert says it's on the people in IT to bridge it.
Flying high: How airline Scoot enhances the customer experience
Singapore Airlines’ low-cost arm Scoot has selected Dell Boomi’s platform help it better understand its customers – and its own business.
Schneider shares advice for solving edge computing challenges
Schneider Electric has shared the findings of a new whitepaper that delves into the issues of deploying IT at the edge.
DimData: Fear finally setting in amongst vulnerable orgs
New data ranking the ‘cybermaturity’ of organisations reveals the most commonly targeted sectors are also the most prepared to deal with the ever-evolving threat landscape.
Seven Aussie projects shortlisted in IDC's Smart Cities Awards
The nominated projects include three from Newcastle alone and span smart water metering, solar farms, virtualization and transport.