Technology news for Australia's largest enterprises
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Gartner recognises Zendesk for innovative CRM solutions
"We believe [this recognition] demonstrates our growing appeal in the enterprise as we help large companies build better customer relationships.”
The data break-even point: How to ensure your data investment is right
"There is an ever-increasing demand for correct data to be delivered in a timely manner, so smart business decisions can be made with confidence."
Beyond CRM: advanced analytics vital
“Data, used properly, can transform the way an organisation does business and improve its customers’ experience."
Is it time to review your legacy applications?
“Companies that still have legacy applications need to look at the risks and benefits of moving to the cloud.”
Growing demand by SMBs for CRM and SEO solutions
“The SEO Rocket Bar is so cost effective and will deliver a great value to the SMB market that has been virtually neglected for so many years."
Finnish company builds app for your sales guys
Liid, a Nordic company based in Finland, has created a mobile application that functions as an activity tracker for sales professionals.
Asia Pacific region leader of the pack as CRM market grows
The worldwide customer relationship management (CRM) software market has gained momentum, with the Asia/Pacific region experiencing the fastest growth
Convincing your CEO on the importance of ERP
“The challenge in organisations is to convince the CEO that ERP is not merely a decision for the IT department, but a strategic business decision."
Microsoft makes significant improvements to Dynamics CRM
Dynamics CRM 2015 and the 2015 Update of Dynamics Marketing have brought ‘significant’ enhancements across marketing, sales and service says Microsoft’s Keir Garrett. She outlines some of the changes and what they mean for business.
A dynamic CRM option
OneNet’s Steve Victor outlines the benefits of using a New Zealand hosting partner for your Dynamics CRM.
Michael Hill deploys MuleSoft integration platform across ANZ store network
The integration platform aims to improve IT flexibility and responsiveness to changing business and market requirements by automating connectivity.
Sydney CRM vendor launches Australia-New Zealand partner program
Tall Emu has launched a two-tier partner program to recruit resellers and affiliates across Australia and New Zealand to provide its customer sales an
Kiwi firm Intilecta elects new chairman to spearhead growth plans
Mobility and Cloud solutions are a massive opportunity as enterprise organisations look to technology to help them become more dynamic and agile.
NZ CRM revenue increase lags global figures
"CRM will be at the heart of digital initiatives in coming years..."
“This year I plan to be very disruptive..."
So says Wayne Goss, SugarCRM Asia Pacific regional sales director, of his plans for the New Zealand market.
SMBs: 5 Tips for CRM success
SMBs can be at a great advantage to roll-out new technology (with their less complex and change resistant environments) and can typically ‘get on with
Microsoft's Partner Awards winners announced
Gen-i and Dimension Data led the pack at Microsoft’s 2012 New Zealand Partner Awards.
ERP in your pocket
Kiwi ingenuity makes its way into your pocket with the imminent launch of the SmartProApp, for which Auckland-based MYOB enterprise partner GlobalBizp
Forecast: Partly Cloudy
When it comes to computing solutions, it’s what they do – not how they’re delivered – that really counts.
Customisation: Software’s dirty word
Verde Group’s Vlad Kozak says businesses shouldn’t fear trying to get what they need.
The terror of doing something different – Part Two
So how did Jim do?
Are you connecting with your customers?
A good CRM should do more than simply manage when, how and with whom you make contact.
Case study: Pact disability support group
How a South Island organisation used a tailored CRM to track the progress of its patients and boost the IT confidence of its staff.
Creative software shaping employee satisfaction
Leading New Zealand assistance provider First Assistance has taken a significant step towards decreasing its staff turnover by improving training meth