Enghouse Interactive stories
Microsoft & Enghouse Interactive bring the best of Teams to the contact centre
Wed, 20th Oct 2021
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Enterprise collaboration environments are now powerhouses of efficiency designed to make business communication seamless and simple in today's busy environment.
How contact centres can realise the benefits of Microsoft Teams
Thu, 14th Oct 2021
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At the time of writing, Teams has upwards of 250 million daily active users, all of whom are making the most of the benefits.
Understanding the primary approaches to call recording in Microsoft Teams
Wed, 13th Oct 2021
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Enghouse Interactive explains the benefits of integrating call recording with Microsoft Teams for contact centres.
Video: 10 Minute IT Jams - Who is Enghouse Interactive?
Wed, 24th Mar 2021
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Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.
Video: 10 Minute IT Jams - Enghouse Interactive on the latest contact centre trends
Thu, 18th Mar 2021
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Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.
How a NZ contact centre solution grew into a leading Microsoft Teams offering
Thu, 18th Mar 2021
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NZ-based Zeacom's software has become Enghouse's top-selling contact centre solution, with its Microsoft Teams contact centre offering at its heart.
Four ways to integrate the contact centre with Microsoft Teams and improve CX
Thu, 18th Mar 2021
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Enghouse Interactive highlights the benefits of integrating contact centres with Microsoft Teams, including omni-channel routing and quality assurance.
Enghouse Interactive: Why Teams is a 'game changer' for the channel
Thu, 18th Mar 2021
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The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.
Zscaler appoints first ANZ channel manager
Tue, 22nd Aug 2017
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Based in Melbourne, Dilshan will be responsible for developing and maturing the Zscaler channel in line with the company's growth strategies.
Enghouse offering local resellers new hosting opportunity
Thu, 23rd Feb 2017
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Enghouse Interactive is about to launch a new self service IVR platform locally and it's on the hunt for resellers to provide hosted versions.
Case study: How did Ultrafast Fibre solve their communication issues?
Fri, 13th May 2016
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Ultrafast Fibre were trying to operate in a highly-competitive environment using a legacy phone system from the late 1990s - here's how they fixed it.
Enghouse Interactive provides valuable insights on local government customers
Wed, 6th Apr 2016
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Given their great success with councils and local government customers, Enghouse Interactive provides invaluable insights on the industry.
EXCLUSIVE: Behind the scenes with Enghouse CTO
Fri, 18th Mar 2016
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The secret to success in the IT Industry? It all comes down to what you can learn from other people according to Enghouse's CTO.
New Opportunities for Zeacom as it becomes Enghouse Interactive
Tue, 8th Dec 2015
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International acquisitions of Kiwi companies often spell the beginning of the end for the local operations, but for Zeacom it's a different story.
Enghouse Interactive seeking local channel expansion in 2016
Fri, 4th Dec 2015
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Enghouse Interactive has appointed Kath Murphy as ANZ sales manager, with plans for channel expansion in 2016.
BayCom, Enghouse win Ultrafast Fibre deal
Tue, 8th Sep 2015
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Specialisation has proved a winning formula for reseller BayCom and vendor partner Enghouse Interactive, whose latest deal is with Ultrafast Fibre.
New contact centre offering offers fresh opportunities for resellers
Tue, 11th Aug 2015
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Enghouse Interactive teams up with Aussie IT provider Nexon to release a cloud contact centre offering - with Kiwi resellers invited to join in.
Enghouse goes gold in joining exclusive Microsoft club
Fri, 20th Mar 2015
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Enghouse Interactive has gained entry into an exclusive club, achieving Microsoft gold application development and communications competencies.
Enghouse Interactive launches new partner portal, boost channel support
Thu, 12th Mar 2015
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On the back of some solid growth and product rebranding, US solutions provider Enghouse Interactive is bolstering its support of channel partners.
Contact centres have greater need for mobility and omnichannel solutions
Mon, 24th Nov 2014
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Customer service is ripe for a revolution, with a push towards mobility and omnichannel solutions, reveals John Cray of Enghouse Interactive.