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Q&A: Behavioural Cues discuss what's next for voice analytics
Voice analytics has many familiar and established applications. One example is sentiment analysis used to improve customer service and call center operations.
voice analytics
Q&A: Nemesysco explores the future of voice analytics
"Knowing your employees better is one of the key advantages that voice analytics can deliver to employers," says Nemesysco's director of HR solutions, Lior Doron.