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Technology news for Australia's largest enterprises

Soprano news stories

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Soprano
IWD 2022: Soprano director on attracting women to STEM
The technology industry continues to see gender biases, pay gaps, and women thinking twice before expressing their opinions—and it’s deterring young female talent from entering the industry.
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Digital Transformation
Soprano Design acquires competitor Silverstreet to grow CPaaS footprint
The acquisition further extends Soprano’s operational footprint in Asia and Europe and puts Soprano on a path to deliver more than 10 billion mobile transactions annually in 2021.
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Retailers
Retailers need to embrace marketing technology for the weirdest Black Friday ever
As the all-important holiday shopping season moves closer, it is even more critical retailers invest in proven marketing technology to stand out from the crowd, writes Soprano Design vice president for global product and marketing Matt Thompson.
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Enterprise
Vodafone renews partnership with Soprano for enterprise SMS
Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.
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Web Development
Soprano Design sees high demand for enterprise messaging apps
"businesses capable of both pushing appropriate messaging out and allowing customers to respond will be in a strong position."
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Enterprise
Soprano Design updates enterprise messaging platform
The updated platform includes rich communication services (RCS) support for businesses and government organisations to build mobile interaction campaigns for key stakeholders.
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Social Media
How to keep your customers engaged when introducing an integrated app strategy
While savvy businesses understand engaging with customers in their own environments makes sense, the path to making these meaningful connections with customers is not always easy.
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Artificial Intelligence
2020 Prediction: The rise of meaningful communication
At the forefront of this engagement experience will be newer mobile technologies such as WhatsApp Business, Apple Business Chat and Google’s use of RCS on Android devices.
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Healthcare
How SMS became the trusted mode of customer communications
About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.
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SMS
Soprano Design to launch new digital and social channels
Cloud-based enterprise messaging solutions provider Soprano Design has announced new interactive digital channels designed to couple enterprise and social messaging platforms.
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Healthcare
Mobile technology key to improving patient-provider relationships – Soprano
Hospitals investing in mobile technologies are experiencing better patient engagement, improved productivity and administrative efficiencies.
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Unified Communications
Soprano announces a partnership with Smart Communications
Within Asia Pacific, Soprano is seeing a surge in demand for enterprise-grade messaging platforms.
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Business Continuity
To speed up crisis response - just get texting, says Soprano
“Corporate demands today for fast, direct and interactive communications with staff and stakeholders in multiple locations is escalating by the week.”