Technology news for Australia's largest enterprises
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2020 Prediction: The rise of meaningful communication
At the forefront of this engagement experience will be newer mobile technologies such as WhatsApp Business, Apple Business Chat and Google’s use of RCS on Android devices.
How SMS became the trusted mode of customer communications
About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.
Soprano Design to launch new digital and social channels
Cloud-based enterprise messaging solutions provider Soprano Design has announced new interactive digital channels designed to couple enterprise and social messaging platforms.
Mobile technology key to improving patient-provider relationships – Soprano
Hospitals investing in mobile technologies are experiencing better patient engagement, improved productivity and administrative efficiencies.
Soprano announces a partnership with Smart Communications
Within Asia Pacific, Soprano is seeing a surge in demand for enterprise-grade messaging platforms.
To speed up crisis response - just get texting, says Soprano
“Corporate demands today for fast, direct and interactive communications with staff and stakeholders in multiple locations is escalating by the week.”