systems news stories
The importance of service level management to customer experience
Staffing shortages have impacted site reliability engineers in particular since they are under extreme pressure to ensure that digital assets perform at optimum levels 24/7.
Managed service providers: effective scoping to avoid costly vendor pitfalls
Managed security services are outsourced services focusing on the security and resilience of business networks.
Power / Energy
Keysight Technologies introduces new next-gen DPT solution
Keysight Technologies has announced its new next-generation Double-Pulse Tester (DPT) with the PD1550A Advanced Dynamic Power Device Analyser.
Cloudian recognised by Gartner for third consecutive year
Cloudian has announced it has been recognised as a Customers' Choice in the 2022 Gartner Peer Insights' Voice of the Customer': Distributed File Systems and Object Storage.
Could your Excel practices be harming your business?
While Excel has been the de-facto standard for budgeting, planning, and forecasting, is it alone, enough to support organisations in the global marketplace that’s facing rapid changes due to digital transformation?
How consolidating MS Teams benefits both staff and students
For many colleges and universities, the student- and faculty-free days of Easter were prime time for system upgrades.
Study: External collaboration vital to help disconnected supply chains
A new study by SYSPRO has revealed that external collaboration may be the key to realigning the links of disconnected supply chains.
App and social media usage numbers soar in Australia
Social media and general app usage has soared in Australia, with new figures revealing 83% of Australians are now on some form of social media.
IBM and Samsung announce new semiconductor technology to help meet global demand
IBM and Samsung have announced a new semiconductor design that focuses on efficiency and power while also meeting the global demand for new semiconductor technology.
Investigation: The NZ Govt is weakening its grip on nuisance spam
The nuisance spam has decreased markedly in 2021, but in 2007, a widely-disseminated factoid, of unknown origin, suggested that up to 85% of email sent in that year was unwanted spam.
Knowledge management critical to deliver customer satisfaction – Frost & Sullivan report
An exceptional customer experience is crucial to establishing a powerful brand reputation.