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Tim Robinson stories
Tim Robinson explores critical issues facing the retail industry, particularly focusing on challenges such as returns fraud. His stories delve into how retailers can address these problems through innovative and technology-driven solutions rather than relying solely on more stringent policies.
By reading Tim Robinson's work, readers gain insight into the balance retailers must strike between protecting their business from fraud and maintaining a positive experience for honest customers. His analysis highlights practical approaches that prioritize smart policies and the integration of technology to foster better outcomes in the retail sector.
To tackle returns fraud, Aussie retailers need smarter - not stricter - policies
Thu, 30th Oct 2025
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cx
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martech
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ai
Australian retailers face rising returns fraud yet must adopt smarter tech-driven policies over stricter rules to protect loyal customers and retain sales.
Stricter returns policies deter two-thirds of global shoppers
Thu, 11th Sep 2025
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cx
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martech
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clean technologies
Stricter returns policies deter 66% of global shoppers, with Millennials and Gen Z most likely to avoid retailers who enforce tighter rules, Blue Yonder survey finds.
Blue Yonder boosts returns solutions with Optoro acquisition
Wed, 20th Aug 2025
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cx
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martech
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supply chain
Blue Yonder has acquired Optoro to enhance returns management, aiming to cut waste and boost efficiency for retailers amid soaring USD $890bn return costs.
KPMG Australia shortlisted for 2024 Microsoft global awards
Wed, 3rd Jul 2024
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cx
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martech
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agentic ai
KPMG Australia has been shortlisted in two categories for the 2024 Microsoft Partner of the Year Awards, celebrating its innovation in AI and nonprofit services.
Tim Robinson to lead KPMG Australia's Technology Consulting from 2024
Wed, 6th Dec 2023
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ai
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kpmg
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business transformation
From 2024, Tim Robinson will helm KPMG Australia's Technology Consulting unit, replacing Richard Marrison.
KPMG continues acquisition trail with Markets IT buy
Wed, 10th Feb 2016
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risk & compliance
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kpmg
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risk management
KPGM Australia has snapped up technology consultancy, Markets IT, for an undisclosed sum, in a deal to bolster its play in the capital markets sector.