IT Brief Australia - Technology news for CIOs & IT decision-makers
Australia
Guides
#
artificial intelligence
#
digital transformation
#
disaster recovery
#
internet of things
#
work from home
Search
Stories by Anthony Brown
People are a demanding bunch: how to service the customer that wants everything
Fri, 30th Jul 2021
#
crm
#
contact centre
#
cx
The everything customer might sound like an abstract concept, but if we brush away the buzzword veneer, it becomes apparent that we’re all everything customers.