Stories by Anthony Brown
How strategic customer experience technology implementation drives digital transformation success
Fri, 4th Oct 2024
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uc
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data analytics
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digital transformation
Strategically implemented customer experience tech is revolutionising digital transformation in Australia and New Zealand, driving efficiency and growth.
People are a demanding bunch: how to service the customer that wants everything
Fri, 30th Jul 2021
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crm
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uc
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cx
The everything customer might sound like an abstract concept, but if we brush away the buzzword veneer, it becomes apparent that we’re all everything customers.