
13 Dec
2020 Prediction: The rise of meaningful communication
At the forefront of this engagement experience will be newer mobile technologies such as WhatsApp Business, Apple Business Chat and Google’s use of RCS on Android devices.

13 Dec
Successful cloud transformation requires collaboration on network strategy
An organisation’s security team must be invited to the table when a transformation project is in the early planning stages, Zscaler says.

13 Dec
Acquia acquires AgilOne, looks to improve customer experiences
Acquia has announced it will acquire AgilOne in order to unify customer data from disparate platforms and drive personal experiences across every channel.