The one thing successful startups have in common? Quality CX
New research from Zendesk has revealed that startups which prioritised CX from their inception consistently outperform their peers.
Monash University and collaborators bring learning analytics to life
Workforce demographics and culture is changing. Management must too
OpenText expands on integration with Microsoft Teams
Avaya brings Device as a Service offering to more businesses around the world
Ultimate security: The best authentication just got better
Process automation insulates business from major disruption
Nutanix launches solutions designed to empower IT teams working remotely
Nutanix has launched new solutions for cloud infrastructure management, enabling IT teams to deploy, upgrade and troubleshoot cloud software from anywhere, whether at home or from a central office location.
Prevasio unveils threat analysis sandbox for containers
New SaaS solution aims to prevent breaches by automating dynamic threat analysis for docker containers.
Video: 10 Minute IT Jams – Who is Aussie Broadband?
We speak with Aussie Broadband's general manager of sales, Aaron O'Keeffe, about Aussie Broadband and key business milestones.
Rackspace and AWS extend relationship to reach more customers
Under the Strategic Collaboration Agreement (SCA) with AWS, Rackspace Technology is set on helping customers realise greater value from AWS cloud services.
Closer to the edge: How hybrid IT is fuelling competitive fires
The distance to critical resources and users is becoming a crucial factor and enterprises can adopt edge computing in ecosystem-dense colocation facilities.
The role security culture plays in any successful business
In a recent survey, 74% Asia Pacific IT and business leaders surveyed declare that security culture is essential to a successful business.
Amazon announces $400,000 worth of grant packages for Australian startups and SMBs
Amazon Australia has announced the launch of Amazon Launchpad Innovation Grants, an initiative to recognise innovation by Australian startups, entrepreneurs and SMBs.
Fluid organisations require flexible security
Choice, appropriate risk analysis, and ease of use for everyone top benefits of strong authentication.
IOTDC extends data centre services in Port Melbourne and beyond
The new facility will be added to the IOTDC mesh, which is a network of geographically distributed facilities through IOTDC that offers communities integrated data centre services.
Equinix brings Alibaba Cloud access to the US, APAC and EMEA
"We are glad to deepen our collaboration with Alibaba Cloud in new metros around the world. In today's digital economy, delivering cloud computing has become a top priority for enterprises."
Strengthen the weakest link in your security chain
Globalisation. Remote working. High-turnover workforces. These factors and more add up to make increasingly dynamic workforces - and without proper management, your business could fall behind.
Equinix commits to long-term 100% renewable energy for interconnection services
The company's renewable energy goals gained accolades from IDC.
Red Hat Ansible enables next generation network operations
To understand the power of a Red Hat and its IT automation ecosystem, get in touch with OSS Group.
Revealed: Why CX and automation are the perfect mix
Decrease project costs, increase billable hours, streamline tedious processes - NetSuite's ERP can do all this and more.
OSS Group: The local IT automation architects
OSS Group helps Kiwi businesses uncover the value of IT automation.
Y Soft announces cloud-based print management services
The two new solutions provide solutions for either enterprise or SMB scale organisations looking to take print management off-premise.
Closing the cloud skills gap: How certification can maximise cloud investments & keep staff happy
You probably wouldn’t buy an expensive computer program if you didn’t know how to use it. Yet so many organisations invest in costly cloud programs, without having the necessary skills and training on board to make the most of the program.
LogRhythm named #1 for customer satisfaction in G2 report
Named a Leader in G2 Research's reports for SIEM, Incident Response, and usability based on aggregated user rating data.
Goanna Solutions brings AWS re/Start programme to Australia
“We are committed to fostering a more diverse and inclusive technology sector and creating new opportunities for our graduates as they become entry-level cloud practitioners."
Ricoh interactive hub brings collaboration to NGO
Latrobe Valley Enterprises (LVE) is a not-for-profit organisation with a network of businesses providing employment for people with disabilities.
Monitor server resources with tools built for cloud-scale
With over 60 performance metrics included, this server monitoring tool ensures 24/7 protection.
Rising to the contact centre security challenge in the era of COVID-19
Cloud based contact centres have enabled Australian organisations to keep on working through the coronavirus pandemic but, in a climate of heightened risk, ensuring the security of your solutions and customer data is a critical imperative.
The real reason to use risk-based authentication in the enterprise
By analysing what the user knows, has, and does, the risk engine can identify legitimate users while denying access to intruders.
Your VPN deserves more than a username and password
Are the people logging into your networks who they say they are?
A/NZ virtual event puts customer experience under the spotlight
Move to the cloud, adopt AI, discover new ways to personalise customer experience… all at Virtual G-Summit A/NZ.
Email: The most common way cyber threats pierce organisations
Learn about the threats, the possible aftermath, as well as how to protect your people and your systems from email-borne attacks.
Architecting hybrid IT and edge for digital advantage
Enterprises can create a low-latency architecture with private connections that bypass the internet entirely. The end result? Better reliability.
Modern applications helping organisations succeed during pandemic
"For years now, businesses have been on a mission to digitally transform themselves and their operations. This year's global pandemic served as a barometer for the true state of that digital transformation."
Cyber threat intelligence reaching maturity in organisations worldwide
Cyber threat intelligence is reaching a state of maturity and integration in organisations across the globe, according to a survey by the SANS Institute and ThreatQuotient.
APAC CFOs share their secrets to customer experience success
We've collected the most common FAQs from CFOs in the Australia-Pacific region (along with client examples) to empower you with a return on investment model that will highlight the true impact of experience management.
Leave your legacy in the past & look to the future with cloud
With fundamental changes in the nature of the modern workplace, cloud is the obvious choice for providing a flexible cloud and communications environment.
Juniper Networks named Leader in data centre and cloud networking by Gartner
It is the third consecutive year the company has been awarded the title.
CenturyLink expands cloud alliance with Dell and VMware in Asia Pacific
The partnership is designed to offer a hybrid cloud solution to help digital businesses in Asia Pacific successfully modernise their application workloads and manage their cloud journey.
Maintaining data backup and DR across evolving remote environments
Data protection and disaster recovery now need to cover remote and satellite locations.
Poly announces new Trio device and new personal speaker
The Trio C60 smart conferencing device and the Calisto 5300 personal speaker are bot Teams-enabled out of the box.
Decrypting cybercriminals' use of TTL/TLS encryption
How many outdated protocols are being used today? The report covers damning statistics about the state of enterprise security.
How to deploy containerised apps in your cloud infrastructure
Move your business into the future - take advantage of a free consultation to pinpoint how container-based applications can propel your cloud infrastructure to new heights.
Aussie company steps up to aid geographically dispersed companies
Enlighten states it has the overarching aim of helping businesses in all corners of the globe navigate the current situation through the implemention of Enlighten solutions to manage distributed workforces.
Why I&O is moving away from software and hardware in 2020
The role of infrastructure and operations is increasingly focusing on rapid workload deployment, with colocation and cloud ecosystems becoming more crucial.
Australians struggling with information overload as they move to remote working in wake of COVID-19
One in three Australian office workers do not feel equipped with the digital tools to move to remote working.
Employee distraction, remote work & cyber risk - a recipe for disaster?
Moving your workforce out of the corporate office can bring big changes and potential risks in how they save their data. It is important that your IT team plan these changes with your employees.
Who knew the catalyst for IT automation would be a pandemic?
COVID-19 broke traditional processes within organisations all over the world. But with every crisis comes opportunity - and now, there's no better time to begin your automation journey.