Stories by Darren Cockerell
Customer experience: The heart of sustainable growth
Last month
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smartphones
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cryptocurrency
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cx
Customer experience drives sustainable financial growth, risking AUD $87 billion if ignored. Digital banks leverage automation for seamless service.
Beyond the hype: Taking Gen AI mainstream with next-level automation
Mon, 17th Jun 2024
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it automation
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risk & compliance
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genai
Generative AI, once a niche term, is now pivotal to automation and business processes, creating substantial value but requiring rigorous data governance.