IT Brief Australia - Technology news for CIOs & IT decision-makers
Australia
Guides
#
artificial intelligence
#
digital transformation
#
disaster recovery
#
hybrid & remote work
#
internet of things
Search
Stories by Lyndall Spooner
Beyond NPS: Why trust matters most in customer loyalty
Wed, 25th Oct 2023
#
cx
#
martech
#
nps
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
