IT Brief Australia - Technology news for CIOs & IT decision-makers
Australia
Guides
#
artificial intelligence
#
digital transformation
#
disaster recovery
#
hybrid & remote work
#
internet of things
Search
Stories by Martyn Riddle
Three reasons contact centres are embracing Open CcaaS
Thu, 21st Mar 2024
#
crm
#
uc
#
cx
With exceptional CX now the norm, businesses are increasingly adopting Open CCaaS due to its focus on digital channels, support for AI innovation, and preference for best-of-breed applications.