IT Brief Australia - Technology news for CIOs & IT decision-makers

Global Stories

Written by Michael Clark from CXTT Consulting and Paul Rilstone from Kore.ai

Why a confidence-inspiring contact centre is one of your organisation's greatest assets

A responsive, seamless contact centre is vital for Australian firms to rebuild customer trust amid rising cyber threats, says Kore.ai's Paul Rilstone.

By Michael Clark from CXTT Consulting and Paul Rilstone from Kore.ai • 4 min read • Fri, 15th Aug 2025

Global Stories

Why a confidence-inspiring contact centre is one of your organisation's greatest assets

FinTech

Industry

Commerce

Consumer tech

Enterprise

Cybersecurity

Telecomms