About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
Dropbox unveils new features for remote work, enhances Microsoft integration
Yesterday
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voip
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contact centre
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wfh
Dropbox responds to challenges of remote working with security enhancements, upgrades to Dropbox Replay, and new integrations with Microsoft tools.
Hitachi Vantara debuts iQ products & Virtual Storage Platform
Yesterday
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storage
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ml
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ai
Hitachi Vantara unveils new AI-centric iQ product line and Hybrid cloud storage solution, the Virtual Storage Platform One, in Singapore.
New report reveals stark divide in global AI progression
Yesterday
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cloud services
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ai
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netapp
NetApp's Cloud Complexity Report reveals differences in AI implementation, underlining the role of robust data infrastructure for AI prosperity.
Global CIO study shows AI adoption is a pressing issue
Yesterday
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digital transformation
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ai
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lenovo
Lenovo's global CIO study shows that while the desire to adopt AI technologies is stronger than ever, businesses face significant challenges.
Record ransomware attacks in March 2024, report finds
Yesterday
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threat intelligence
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ncc group
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law enforcement
Ransomware attacks hit a record high in March 2024, reflecting a rising trend despite an 8% YoY decrease, with North America and Europe being prime targets.
UK consumers prioritising price over brand loyalty
Yesterday
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cx
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martech
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vr
A report by ServiceNow finds cost as the primary driver of UK consumer brand loyalty, with 67% being less brand loyal than two years ago.
Smarttech247 & SentinelOne launch AI-powered cybersecurity for SMEs
Yesterday
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cybersecurity
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advanced persistent threat protection
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cyber threats
In an AI-driven security boost, global cybersecurity solution provider Smarttech247 aligns with SentinelOne to deliver top-notch managed detection and response services for small and medium-sized enterprises.
Westcon-Comstor achieves 100% renewable electricity target in UK
Yesterday
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sustainable it
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power / energy
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westcon-comstor
Westcon-Comstor powers its UK sites exclusively through renewables, leading its ambitious international drive for 100% clean electricity by 2030.
Cash Chasm report reveals drawbacks of manual cash management
Yesterday
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automation
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risk management
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paycomplete
PayComplete's Cash Chasm report highlights challenges in cash handling, with 41% of businesses reliant on manual processes and risking losses.
GumGum integrates Playground xyz into APAC ad suite
Yesterday
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martech
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adtech
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apac
GumGum integrates Playground xyz's media portfolio to strengthen its APAC business, advancing AI-driven ad solutions.
Alcatel-Lucent Enterprise launches Purple on Demand in Asia Pacific
2 days ago
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digital transformation
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alcatel-lucent enterprise
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asia pacific
Alcatel-Lucent Enterprise unveils Purple on Demand, a subscription-based communication product for APAC businesses.
Ransomware threats escalating in Southeast Asia – report
2 days ago
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ransomware
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encryption
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cybersecurity
Escalation in targeted ransomware threats impacts businesses across Southeast Asia, with over 287,000 incidents detected in 2023 alone.
AI tools linked to data exposure in 1 in 5 UK organisations
2 days ago
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advanced persistent threat protection
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cybersecurity
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insider threats
20% of UK businesses suffer data exposure linked to internal AI tool use, according to a new survey from cybersecurity firm RiverSafe.
SEEK launches Better Matches campaign with AI job matching
2 days ago
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seek
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job seekers
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apac
In response to rising global talent shortages, SEEK launches 'Better Matches', an inventive campaign for their amalgamated Jobstreet and Jobsdb platforms.
Public sector leaders champion digital experiences
2 days ago
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ai
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public sector
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network visibility
A new survey reveals 92% of public sector leaders emphasise the crucial role of seamless digital experiences in supporting their agency's mission and competitiveness.
Australian business leaders see AI potential despite barriers
2 days ago
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cloud services
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ai
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ifs
Business leaders see major potential for AI despite facing challenges in adoption, according to a new survey by software company IFS.
Trend Micro introduces AI-driven cyber risk management features
2 days ago
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cloud services
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cybersecurity
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discovery
Trend Micro upends traditional cyber risk management tools with AI-driven features in Trend Vision One platform.
AI & ML form critical defence against digital deception
2 days ago
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big data
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bi
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ml
AI and machine learning form the vanguard of defence against increasingly sophisticated, AI-enhanced digital scams.
NZ retailers urged to prioritise CX over tech advances
2 days ago
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cx
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martech
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commerce systems
E-commerce retailers should prioritise improving customer experience over merely pursuing tech advances, according to Convergence.
Firms outsource new email security measures implementation
2 days ago
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phishing
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outsourcing
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email security
Most firms struggle with email security protocols rolled out by Google and Yahoo, with over half opting to outsource compliance measures.
Cognizant & Microsoft deepen partnership to democratise GenAI
2 days ago
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cloud services
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cx
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martech
Cognizant and Microsoft enhance partnership to bring Microsoft's generative AI, including the 365 Copilot tool, to millions.
Cornerstone eases growth challenges for mid-sized firms with new platform
2 days ago
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it training
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ai
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onboarding
Cornerstone Learning Fundamentals launched to address major growth obstacles for mid-sized firms such as staff and skill shortages.
Netradyne & Intelex collaborate to boost UK fleet safety
2 days ago
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video
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ml
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fleet management
AI safety tech firm Netradyne partners with Intelex to penetrate the UK market, promising to revolutionise road safety and fleet management.
Pearcey Foundation reveals Australia 4.0 blueprint for net zero transition
2 days ago
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digital transformation
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power / energy
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cybersecurity
The Pearcey Foundation has launched a comprehensive plan highlighting the pathway and challenges for Australia's transition to a net zero economy.