Stories by Yannick Giguère
How modern technology solutions help insurers provide a better customer experience
Wed, 15th Dec 2021
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crm
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digital transformation
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cx
In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.
Why SOC 2 is critical to protect Australian insurance customers
Wed, 15th Sep 2021
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risk & compliance
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insurance
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stelvio
Australian insurers must demonstrate system and organisational controls (SOC) reporting as they collect vast amounts of private data.