Expert Opinions - Page 68

Browser Detection and Response: Challenging Gartner's predictions of enterprise browsers

Despite Gartner's predictions for enterprise browsers in cybersecurity, a new solution called Browser Detection and Response offers a more comprehensive approach.

By Dakshitaa Babu • 4 min read • Wed, 9th Oct 2024

Data Protection

Visibility is vital for detecting ransomware attacks

Ransomware attacks are evolving into a major cyberthreat, highlighting the critical need for enhanced network visibility to combat these incursions.

By Mark Bowling • 4 min read • Tue, 8th Oct 2024

DevOps

Navigating the most common challenges in ERP implementations

ERP implementations can revolutionise businesses, yet challenges like budget miscalculations affect 31% of projects, warns expert Nick Doyle.

By Avec Global • 5 min read • Tue, 8th Oct 2024

Digital Transformation

Navigating enterprise-wide deployment of generative AI in banking

Generative AI is revolutionising banking in Australia and New Zealand, with 79% of banks progressing beyond initial adoption stages to enhance operations.

By Indranil Mukherjee • 5 min read • Mon, 7th Oct 2024

Unified Communications

How strategic customer experience technology implementation drives digital transformation success

Strategically implemented customer experience tech is revolutionising digital transformation in Australia and New Zealand, driving efficiency and growth.

By Anthony Brown • 5 min read • Fri, 4th Oct 2024

Storage

Australian CIOs face an unprecedented challenge to cut data-based carbon emissions

Australian CIOs must tackle new legislation mandating detailed carbon emissions reporting, as data centres become major contributors to emissions.

By Amy Rushall • 6 min read • Thu, 3rd Oct 2024

Cloud Services

How embracing new technology in emergency communications centres improves public safety

Australia's emergency contact centres grapple with rising call volumes and staff shortages, turning to AI and cloud tech to enhance public safety.

By David Dennis • 4 min read • Thu, 3rd Oct 2024

Customer Experience

Is a unified technology approach key to retail growth?

Australia's retail sector sees cautious growth amid falling inflation, with technology seen as key to cutting costs and boosting efficiency.

By Simon Le Grand • 4 min read • Thu, 3rd Oct 2024

Firewalls

Six common causes of major software outages

Understanding the top six causes of software outages, from bugs to spikes in demand, is key for organisations to enhance service reliability.

By Andrew Foot • 5 min read • Thu, 3rd Oct 2024

Financial Systems

The case for upgrading to a customisable cloud ERP platform

Basic accounting software like MYOB or Xero can stifle growth for agile organisations. Customisable cloud ERP systems offer the necessary flexibility and efficiency.

By Annexa • 5 min read • Wed, 2nd Oct 2024

Crypto

Customer experience: The heart of sustainable growth

Customer experience drives sustainable financial growth, risking AUD $87 billion if ignored. Digital banks leverage automation for seamless service.

By Darren Cockerell • 5 min read • Tue, 1st Oct 2024

Artificial Intelligence

Meals on Wheels SA supporting its critical customer service function with UCaaS

Meals on Wheels SA upgrades to RingCentral UCaaS, saving 30% in telecom costs while integrating paper-based fax services to accommodate tech-shy volunteers.

By RingCentral • 4 min read • Tue, 1st Oct 2024

Data Analytics

AI is ubiquitous, even in 'traditional' sectors and businesses

AI is transforming hospitality with 85% of Australia's venues using it for data analytics, inventory management, and personalised marketing to boost revenue and efficiency.

By Paul Hadida • 5 min read • Mon, 30th Sep 2024

Hyperscale

Australian businesses urged to prepare for 2024 Privacy Act reform

With the Australian 2024 Privacy Act Reform looming, Versent offers comprehensive solutions to ensure ICT teams comply with stricter data privacy rules.

By Mahesh Aswani • 6 min read • Mon, 30th Sep 2024

Endpoint Protection

Enhancing data centre security with mobile access control

Mobile access control is revolutionising data centre security, addressing insider threats and ensuring compliance with mandates like GDPR and NDB.

By Steve Katanas • 5 min read • Mon, 30th Sep 2024

EduTech

How to build a performance culture that empowers people and AI in tandem

Building a performance culture integrating AI and human talent is key to organisational success, boosting efficiency and employee satisfaction, says LogicMonitor.

By Karthik Sj • 4 min read • Thu, 26th Sep 2024

Unified Communications

What your business can learn from Canstar's transformation journey

Canstar transformed its outdated systems by adopting NetSuite, streamlining financial operations, integrating third-party tools, and boosting efficiency.

By Annexa • 5 min read • Thu, 26th Sep 2024

Customer Experience

How to future-proof your loyalty program with a 'real-time' strategy

As customers demand instant gratification, brands must future-proof loyalty programmes with real-time strategies, like Woolworths' 2022 pivot to immediacy.

By Jonathan Reeve • 4 min read • Thu, 26th Sep 2024

Endpoint Protection

The insider threat: Why Australian businesses are most vulnerable from within

Australian businesses face a growing insider threat, with a 2022 study revealing 67% of companies grappling with frequent internal security incidents.

By Steve Moros • 6 min read • Wed, 25th Sep 2024

Cloud Access Security Broker

Secure Web Gateways cannot protect you from phishing attacks

Secure Web Gateways fall short against modern phishing attacks, highlighting the need for browser-native security solutions to protect enterprises.

By Dakshitaa Babu • 6 min read • Wed, 25th Sep 2024