Australian News - Page 2 - IT Brief Australia

Retail tops Australia’s customer service contacts

Youi survey finds retail leads customer service complaints as Australians prize human help, with poor experiences costing time, wellbeing and loyalty.

By Kaleah Salmon • 4 min read • 3 days ago

Fintech

TCS & ASX go live with CHESS cash clearing upgrade

ASX and TCS go live with CHESS Release 1, starting Australia's long-running post-trade overhaul with new cash clearing and settlement.

By Karen Joy Bacudo • 4 min read • 3 days ago

Human Capital Management

Australian employers demand AI skills as hiring gap widens

Australian employers demand AI skills as hiring gap widens, with Robert Half saying nearly all managers now expect them yet struggle to find candidates.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago

Fintech

ASX, TCS put CHESS Release 1 into production for clearing

ASX and TCS put CHESS Release 1 into production, giving Australia's market infrastructure a new clearing and settlement platform.

By Mark Tarre • 4 min read • 3 days ago

Robotics

NAB creates first AI Science team, appoints George Mathews

NAB taps George Mathews to head its first AI Science team, as the bank builds in-house expertise to safely scale new digital tools.

By Mark Tarre • 4 min read • 4 days ago

Gaming

Logitech G launches G512 X gaming keyboard with TMR

Logitech G unveils G512 X keyboard with TMR switches, 8K performance and dual-action mapping for PC gamers in 75-key and 98-key layouts.

By Sean Mitchell • 3 min read • 4 days ago

Data Protection

CDR reforms could add AUD $1.2 billion, study says

CDR reforms on consent, representatives and small bank exemptions could add AUD $1.2 billion annually by 2035, modelling says.

By Karen Joy Bacudo • 4 min read • 4 days ago

Digital Transformation

Manhattan goes live at GPC Brisbane warehouse centre

GPC and Manhattan Associates launch cloud warehouse system in Brisbane, aiming to boost inventory accuracy, productivity and fulfilment.

By Mark Tarre • 4 min read • 4 days ago

Data Protection

Australia scam losses rise as reports fall in 2025

Australia scam losses climb to AUD $295.4 million as reports fall, with phishing, investment fraud and AI-driven tactics driving bigger hits.

By Mark Tarre • 4 min read • 4 days ago

Smart Cities

Australia data centre forecast flags phantom demand

Australia's data centre capacity could more than double by 2030, but a new report warns many proposed projects may never be built.

By Mark Tarre • 4 min read • 4 days ago

Digital Transformation

Indeed launches job search app in ChatGPT in Australia

Indeed expands its ChatGPT job search app to Australia, letting users browse tailored roles, company ratings and profile-based matches in chat.

By Mark Tarre • 3 min read • 4 days ago

Digital Transformation

Australian builders warn over data ownership control

Australian builders increasingly fear vendor lock-in as new survey shows data ownership and control now outrank collaboration features.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago

Data Protection

UQ study urges leaders to share cyber risk oversight

Qld researchers urge boards to treat cyber risk as shared responsibility, saying leadership, culture and staff decisions shape defences.

By Mark Tarre • 4 min read • 5 days ago

Smart Cities

Sydney summit to tackle Australia data centre boom

Sydney summit to probe Australia's data centre boom as operators, utilities and officials weigh AI demand, power limits and sustainability.

By Catherine Knowles • 3 min read • 5 days ago

Digital Transformation

Work-life balance trumps pay for construction staff

Randstad Australia survey finds 52% of construction and engineering staff stay for flexibility, with pay trailing as a retention driver.

By Mark Tarre • 5 min read • 5 days ago

Digital Transformation

Melbourne Park appoints AXS as year-round ticketing provider

Melbourne Park has chosen AXS to handle year-round ticketing across its major venues, expanding the platform's role beyond the Australian Open.

By Sean Mitchell • 3 min read • Last week

Fintech

Ant International launches PayTo service for Australian SMEs

Ant International and Citi are targeting Australian export SMEs with a real-time PayTo option, aiming to ease cash flow and speed cross-border top-ups.

By Karen Joy Bacudo • 3 min read • Last week