Almost half of Australia’s large commercial enterprises have deployed Internet of Things (IoT) systems but are now facing expansion challenges around security and infrastructure, according to global technology research company IDC.
IDC has released its 2018-2019 Global IoT Decision-Maker Survey, which reports that 46.5% of Australian enterprises have deployed at least one IoT solution and are planning on expanding their systems.
IDC A/NZ practice research manager Monica Collier says, "Companies are finding that their proof-of-concept projects are revealing wider issues around security and infrastructure that must be addressed in order for them to deploy commercial-scale IoT systems.”
Collier says Australian companies are trying to use IoT data to generate insights about new product development and to improve customer service but are struggling to find useful insights within the data collected.
They also face issues with data integration and have problems capturing enough data for the analytics to be meaningful, according to Collier.
“Many Australian enterprises told IDC that they want IoT vendors to improve their analytics and data visualisation offerings so that the systems provide greater value ‘out of the box’."
“However, companies also need to be realistic and not aim too high when first deploying new systems.”
"Leveraging the data to get closer to customers and creating new business models is what really excites people about IoT, but to start with, analytics is about operational efficiencies and productivity gains," says Collier.
"To move past the barriers inhibiting production scale IoT, organisations have to solve the broader security and upgrade issues."
"At the same time, IoT vendors need to be supporting enterprises with IoT security expertise, more comprehensive analytics and helping measure how solutions are performing against business requirements," Collier concludes.