Claroty wins 2025 Best in KLAS for Healthcare IoT security

Claroty has been awarded the "Best in KLAS" for Healthcare IoT Security for its xDome solution in the 2025 Best in KLAS report by KLAS Research.

This marks the fifth consecutive year that Claroty's solution, formerly known as Medigate, has secured the top spot in its category.

It received a performance score of 95.4 out of 100, based on evaluations from 42 healthcare organisations. The accolade reflects the company's ability to help healthcare institutions maintain patient services while protecting their cyber networks and improving operational efficiency.

KLAS Research, a firm specialising in healthcare, compiles its annual report by assessing healthcare IT solutions through extensive evaluations and interviews with numerous users in the field. Solutions are rated across six areas: culture, loyalty, operations, product, relationship, and value. Claroty's xDome excelled in these areas, ensuring reliable service delivery while safeguarding cyber-physical systems and enhancing efficiency in clinical settings.

Adam Gale, CEO of KLAS, commented on the importance of the awards: "Congratulations to the 2025 winners of the Best in KLAS awards! In the ever-evolving healthcare landscape, achieving excellence is no small feat."

"Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to their hard work, dedication, and passion – all of which are needed to drive our industry forward. It is my hope that these awards inspire the winners and other companies to reach new heights."

The feedback from customers highlights the operational efficiency provided by Claroty's solution. One Chief Information Security Officer remarked, "The thing that keeps us with Claroty is operational efficiency."

"They identify products and tools that we are not using enough or not using well enough, like dormant pumps in a closet. They identify patterns of ill service for any one piece of biomed equipment."

Another executive appreciated Claroty's comprehensive approach: "There are not a lot of vendors out there that truly understand how complex the marketplace is from a healthcare perspective. It is very challenging to find solutions that meet everyone's requirements. Claroty takes a lot of time to understand our problems while other vendors just try to solve a problem, even though that problem may be a very small subset of a larger problem in the ecosystem. Claroty works to understand the ecosystem itself in the context of a problem, so when they solve it, they aren't just solving it for one set of stakeholders. They are solving the problem for the ecosystem."

The proactive nature of Claroty's client relationship management was noted by another executive who said, "Claroty did a fabulous job communicating their road map. They are proactive. Sometimes with vendors, I have to ask about their strategy. Claroty wants customers to be a part of their strategy and road map."

" There is session planning beforehand, and once decisions are made, the vendor makes certain to reconvene and communicate the plan and revision time frames."

An executive mentioned the high level of engagement from Claroty: "Claroty's resources are very engaged and very proactive. The vendor meets with us regularly. They maintain that relationship very well. It is not just a forgotten relationship where we call the support line if we need help."

"The one thing that has always impressed me is just how engaged their resources, engineers, and other people are."

Praising Claroty's delivery and innovation, a manager stated, "The system has done everything the vendor said it would, and we have gotten more out of the system than Claroty said we would."

"Claroty is really good at delivering new technology. I love the system. I have been pushing the product. We have gotten more than our money's worth from it by far."

Shira Bar Yosef, Chief Customer Officer at Claroty, acknowledged the recognition: "Achieving the Best in KLAS distinction for the fifth year in a row is a testament to our relentless pursuit of excellence in healthcare IoT security."

"This accolade reflects the trust and confidence that our customers and the industry place in our solutions."