Phil Cole has been appointed as Technical Account Manager.

Based in Brisbane, Cole will apply his knowledge as a security operations subject matter expert to support Cydarm customers with their technical needs, providing training, building playbooks, and helping them to utilise the Cydarm platform to uplift their cyber resilience.

"Phil has the rare combination of the knowledge of cybersecurity best practices, workflows, and operations to be able to offer deep insight and support to our customers," says Ben Waters, Co-founder and COO, Cydarm Technologies.

"At the same time, he will enable us to uplift the playbooks provided to customer response teams and enhance our training and customer success function while bringing his vast experience to support product development. His significant expertise in security operations will be invaluable as we look to further expand our business in the year ahead."

Cole joins Cydarm Technologies in this new company appointment with more than 20 years' experience in engineering and cybersecurity technical management.

He was previously Principal Security Advisor at Suncorp Group, where he was practice lead for security operations and incident response. During his more than three years with the Group, he raised the maturity of the organisation's security operations in incident response capability and transformed the company's security operations practices and team expertise.

"I'm excited about the Cydarm product and its power to dramatically improve the operational effectiveness and efficiency of security teams," Cole says.

"The innovations that Cydarm has introduced will support enterprise cybersecurity environments, and I'm thrilled with the opportunity to support this game-changing case management technology among both existing and new partners and customers in the years ahead."