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Dematic named Voice Partner of the Year at Honeywell awards
Thu, 25th May 2023

Dematic, the automation technology provider, has been named Honeywell’s 2022 Voice Partner of the Year for the APAC region. The awards were recently celebrated at the 2023 Honeywell Productivity Solutions and Services (PSS) APACI Partner Conference in Bangkok, Thailand.

As part of this conference, Dematic was presented with the award as a result of the company’s strong achievements in the industry, helping customers in food and beverage, grocery, retail, wholesale and more vertical markets. Dematic helped to integrate or upgrade voice-guided workflow technology to improve supply chain processes and customer service.

“The Australia & New Zealand (ANZ) team was proud to receive the award, which highlights the hard work and dedication put into supporting local businesses upgrade with voice technology over the past year,” says Lee Koutsos, Director of Real-Time Logistics, Dematic.

“Following continued pressure and growth in the supply chain industry in 2022, our ANZ Real-Time Logistics team had another challenging, but successful year, so it’s great to be recognised by Honeywell for all of our hard work and achievements. Some of our big achievements during last year included working with some leading Asia Pacific businesses, including Coles, Woolworths, GPC and Lineage.”

The award is only given to partners who recognise and make significant accomplishments in innovation, annual business growth and possess the ability to integrate new and emerging technology into customer solutions.

Honeywell’s voice technology solution is seamless, paperless, and hands-free. Utilising the solution, workers are guided through a workflow using a mobile device and voice headset, with inputs from voice automatically sent back to a company’s centralised supply chain systems. This includes data gathered through anything from order picking to replenishment and stocktake. 

“Honeywell is a highly valued partner of Dematic’s and it’s an honour for our work to be showcased and our company to be highlighted as an industry voice leader,” adds Koutsos.

Honeywell’s voice technology can also be scaled to suit varying business needs while giving management greater control, flexibility and visibility over the supply chain. The results of using this technology speak for themselves, with businesses that integrate the solution typically seeing double-digit improvements in labour utilisation and sizeable improvements in accuracy.

After offering voice solutions in the ANZ region for over 20 years now, Dematic is now recognised as a Platinum Elite Partner of Honeywell.

Dematic RTL is the largest voice technology integrator in the ANZ region, with a dedicated software team, project managers and engineers, and a round-the-clock internal service.