Flamingo raises USD $4.5 million for AI IT platform

Flamingo has raised USD $4.5 million in seed funding led by Vertex Ventures, bringing the IT and security software company's total funding to USD $6.7 million.

Flamingo sells a platform called OpenFrame to managed service providers, or MSPs, which run IT and security systems for businesses without large in-house teams. It plans to use the funding to convert beta users and its waiting list into paying customers, hire its first go-to-market team, and continue developing later versions of the product.

Founded by Michael Assraf, Flamingo is targeting a long-standing cost problem in IT operations. Businesses often pay for multiple software tools and then incur separate staffing costs to manage them. Service providers, meanwhile, are under pressure to maintain service levels without adding too many people or subscriptions.

OpenFrame combines IT and security tools with artificial intelligence agents in one system. The platform brings together 19 product categories into a single application programming interface and data layer. Current modules cover remote monitoring and management, mobile device management, monitoring, automation, remote access, patch management, security monitoring, and ticketing.

On top of that base layer, Flamingo runs two AI agents. One, called Fae, handles user-facing tasks such as password resets, software requests, and machine performance issues. The other, Mingo, is aimed at technicians and broader device fleets, with work spanning backups, policy configuration, routine scripts, and incident response.

The commercial model is built around a flat per-device price rather than separate subscriptions for each tool. Flamingo charges USD $1 per device per month with 10 million AI tokens included, or USD $0.80 per device with 25 million tokens on annual billing.

Assraf said the company is trying to change the layer beneath existing software rather than add a separate assistant to current products.

"Instead of adding another AI assistant to an existing stack, we're rebuilding the infrastructure layer and putting agents directly into it, so they can actually close tickets. Mingo can even hunt down and fix issues before a ticket exists," said Michael Assraf, Chief Executive Officer and Founder of Flamingo.

Flamingo said 400 MSPs are using OpenFrame in beta and managing 10,000 endpoints. It also said another 2,500 organisations are on the waitlist, although the outreach note accompanying the announcement cited 300 MSPs in beta and a 3,000-person waitlist.

Market focus

Flamingo started with MSPs because those providers can deploy tools across several customer environments, giving software vendors a route to broader distribution through a single customer relationship. The platform can also be used by in-house IT and security teams.

The market opportunity is tied not just to software spending but also to labour costs across IT operations. Flamingo cited Gartner estimates putting the IT and security tooling market at about USD $175 billion, while the labour used to run those systems amounts to USD $1.73 trillion.

That framing reflects a wider shift in enterprise software, as suppliers try to show that AI can absorb repetitive tasks rather than simply help workers navigate dashboards and alerts. In managed services, where margins are often shaped by staffing intensity and tool sprawl, a bundled pricing model may appeal if it can reduce both software overlap and manual workload.

Vertex Ventures said that thesis underpinned its decision to lead the round.

"As IT becomes a key enabler of AI adoption, the stack itself has to evolve. We believe the market is moving from fragmented software tools to a model where the service and the task become the product. By combining open infrastructure that reduces software costs with agents that take on the operating work, Flamingo can fundamentally change the economics of IT. The traction Flamingo is already seeing, together with the enthusiasm from the people running IT day to day, is strong validation that the market is ready for this shift. Michael and the team combine a bold vision for where IT is going with a deep understanding of how it actually operates," said Tami Bronner, General Partner at Vertex Ventures.

The seed round follows a USD $2.2 million pre-seed raise completed in October 2025, taking Flamingo's total capital raised to USD $6.7 million.