Four key factors procurement teams face that affect business success

Procurement teams play a pivotal role in driving organisational success, and whilst the effective management of spend remains critical, procurement professionals face four key challenges that can affect business success.

1. Compliance
Compliance within procurement is the bedrock upon which successful business transactions are built. Adherence to laws, regulations and internal policies is not only a legal requirement but also a moral obligation, particularly in relation to complying with Modern Slavery or environmental legislation and company policies.

To enhance compliance, procurement teams can utilise technology to automate compliance checks. Sophisticated spend management platforms can flag and resolve compliance issues in real-time, reducing the risk of costly errors. Additionally, these platforms can provide enhanced visibility throughout the supply chain, enabling procurement to demonstrate compliance to both stakeholders and regulators.

Ensuring that suppliers are aware of policies, especially when they go beyond the legal requirements of their organisation, supporting them in identifying risk factors, and training them to conduct due diligence on their upstream suppliers are all key considerations for procurement teams.

In addition, a compliance-centric approach creates a culture of trust both within and outside the organisation. It ensures that business partners have confidence in the integrity of procurement processes. This trust not only safeguards an organisation's reputation but also strengthens relationships and helps to develop long-term strategic partnerships with suppliers and key stakeholders.

2. De-risking the Supply Chain
With a focus on creating value that extends beyond the bottom line, procurement teams are looking to optimise supplier relationships, seeking ways to be more innovative as well as introducing strategic sourcing to contribute to the organisation's overall success.

Strategic sourcing entails selecting suppliers who can offer more than just competitive pricing. Procurement teams utilise it to assess supplier capabilities, sustainability and the potential for collaboration. Leveraging supplier expertise can lead to the co-development of innovative products and solutions, enhancing an organisation's competitive position.

The global business environment is fraught with uncertainties, from geopolitical tensions to natural disasters and economic fluctuations. Procurement teams face the formidable task of managing risks to safeguard business continuity. Effective risk mitigation requires proactive measures to identifying potential supply risks and developing strategies to mitigate their impact.

Having visibility into multiple tiers of suppliers can lead to more reliable and flexible supplier networks, which in turn contributes to a more resilient supply chain. By putting mechanisms in place, organisations can conduct stringent supplier assessments for high-risk markets or commodities.

When issues are uncovered in supplier audits, organisations will be ready to respond. By forging partnerships ahead of time, including things like modern slavery, can help to ensure best practices are followed.

Embedding risk mitigation throughout the supplier lifecycle starts with supplier selection and onboarding. A spend management platform equipped with risk assessment capabilities can help procurement teams evaluate the risk exposure associated with suppliers, materials and geographies.

In addition to identifying risks, contingency plans can help to diversify supply chains to minimise the impact of potential disruptions. Having alternative suppliers in place and a well-defined crisis management plan can mitigate the risk of supply chain interruptions.

3. Savings Centricity
Being able to strike a balance between cost reduction and maintaining the quality of goods and services is critical. Pursuing cost savings at the expense of quality can have detrimental long-term consequences for an organisation.

Smart spend management platforms can empower procurement teams to identify cost-saving opportunities without compromising quality. They offer in-depth spend analysis capabilities, to pinpoint areas where cost efficiencies can be made. This supports data-driven decision-making during supplier negotiations and can lead to improved procurement processes.

To maintain savings centricity, organisations can continually assess their cost-saving strategies and explore innovative ways to reduce expenses. This includes leveraging data analytics to identify trends and areas for improvement, negotiating favourable terms with suppliers and implementing cost-effective procurement practices.

4. Getting a Business Case Approved for Technology Investment
The intense scrutiny applied to business case evaluations and the demand for thoroughly proven, prompt returns on investment has reached unprecedented levels.

As organisations navigate through financial complexities, procurement teams find themselves in an increasingly competitive internal battle for funding. These teams are not only competing against other departments but are also at a disadvantage due to the latter's more extensive experience in crafting compelling business cases. Such departments, being more regular purchasers, possess a refined skill for articulating the value and urgency of their proposals, thereby setting a high bar for the approval of technology investments.

This complex dynamic emphasises the critical importance of developing meticulously researched, convincingly presented business cases that can effectively demonstrate immediate and tangible benefits to the organisation.

Conclusion
In today's complex business environment, procurement teams face a multitude of challenges that can impact their organisation's success. It should come as no surprise that by embracing technology and adopting a holistic approach, procurement teams can achieve cost savings and compliance, as well as de-risk their supply chains through more efficient and effective collaboration with their suppliers.

But even though that is the case, 2023 has shown us it is still harder than ever for procurement led business cases to get approved. Fresh, innovative ideas and approaches when preparing a business case must be taken throughout 2024 to have any chance of changing the status quo.

Ultimately, enabling better collaboration with suppliers by enhancing their supplier relationship management will help organisations to foster more efficient and effective collaboration with their suppliers.