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Global report reveals big benefits for digital workspaces

16 Jan 2017

A recent report has made some compelling revelations.

VMware released the 2016 State of the Digital Workspace Report earlier this month, a global survey of business and IT decision makers, practitioners and influencers.

The data from the report represents a survey of 1,263 business decision makers and IT influencers to examine the worldwide progress in transitioning from the client-server era to the mobile-cloud era.

The consensus? Organisations that are taking a digital workspace first approach - aggregating devices, applications and services while securely managing them through unified common access and identity – experience business, operational, and financial benefits while those that wait are falling behind.

“As we enter 2017, the industry is moving into the next phase of enterprise mobility where businesses have to deliver access to applications and resources to end-users, customers and partners using any connected device in any location,” says Dave Grant, vice president, product marketing, End-User Computing, VMware.

“The State of the Digital Workspace Report shows that business and IT leaders recognise the significant tangible benefits digital workspaces can offer to an organisation.”

There were many incredible findings in the report, including:

  • Return on investment from business mobility investments averaged 150 percent overall
  • 41 percent of IT and business decision makers saw improvements in total management costs after successfully executing on digital workspace efforts
  • 39 percent of decision-makers realised cost improvements to support end-users after embracing digital workspaces

What’s more, 48 percent of organisations that have successfully executed mobility initiatives saw improvements in their ability to more rapidly introduce new revenue streams.

As per usual, concerns about security were top of mind among executives, and nearly half viewed a digital workspace solution that includes the necessary elements of security and compliance tools, mobile device management software, and identity management as a way to address compliance and security risks.

With all said and done, it is clear that digital workspaces are no longer the ‘things of the future’ and are very much in the here and now.

ANZ Bank named winner of Red Hat awards for APAC region
ANZ Bank has been named the winner for the A/NZ region in the digital transformation and cloud-native development categories at the Red Hat APAC Innovation Awards 2020. The winners of each category were selected based on their Red Hat deployments and how open-source platforms improved their productivity and business outlook. ANZ deployed multiple Red Hat solutions this year to be the foundation of their internet banking platform after its previous core banking application passed its end of life date. Subsequently, the company adopted a containerised platform to remain architecturally aligned with the core banking platform upgrade path. With Red Hat’s solutions, ANZ was able to process A$2.9 billion of scheduled payments within the first hour if implementing Red Hat OpenShift. During the peak hour of the first day of deployment, the company saw an increase in the number of internet banking users, and was running 30% of its customer traffic on the new platform within four months. “The improved internet banking technology capabilities ensure our customers have the tools they need to easily complete their online banking so they can spend more time running their business or enjoying life,” says ANZ tech area lead - digital Raghavendra Bhat. “Collaborating with Red Hat to use its open-source solutions means we can meet the scalability, reliability, supportability and security requirements to host our internet banking platform. “Together we were able to build deployment pipelines that enable us to reuse code, rapidly test and retest deployment, as well as meet the stringent performance and volume testing criteria.” The OpenShift solution enables the bank to run faster across multiple channels, serving its 2.4 million active internet banking customers. Regulatory compliance surrounding continued availability of critical customer-facing systems is achieved, with an 80% reduction in unplanned outage time for internet banking after implementation of Red Hat solutions. “2020 has been a year of uncertainties – but also possibilities,” says Red Hat senior vice president and general manager Dirk-Peter van Leeuwen. “It’s inspiring to see how organisations in Asia Pacific are using open source to quickly and effectively meet changing market landscapes and consumer demands. “Congratulations to this year’s winners, who we believe will become role models to other organisations looking for ideas to transform their business. “We look forward to working with our customers to help them address the many real challenges our customers face today, and unlock the unlimited possibilities of taking the business forward.”More