Story image

How organisations should shape and plan their digital vision

14 Jan 19

The way we do business is changing, and organisations need to adapt to stay relevant and survive. 

Digital transformation is everywhere. The promise of cost savings, increased productivity, and customer satisfaction is big news, and technology is advancing at speed. 

However, organisations need to make sure their digital transformation is on the right track to be able to thrive, according to Y Soft. 

 Y Soft CIO Martin de Martini says, "There are two digital transformation approaches. The first is focused purely on improving internal operations; the second is looking for ways to support future growth. 

“Ideally, organisations should combine both approaches, however, if this can’t be done then they should agree on the approach so the goal is clear.”
  
"It’s important to take the entire organisation into consideration to avoid difficulties such as delays and scalability. Aligning culture, leadership, structure, tasks, staff, organisational goals, and strategy will enable the organisation to transform from the inside out." 

According to Martini, there are five key considerations when starting a digital transformation: 

1. Clear and communicated digital strategy. 

Look at real business problems, internal and external, and see if digital tools and processes can help. Every digital transformation journey must start with a vision and strategy that solves a real problem. 
  
2. Collaborative approach. 

Using a collaborative approach can remove silos and lead to positive cross-functional working. Removing silos and connecting the organisation is important for a significant, positive change. 
  
3. Strong digital culture. 

Promoting innovation, risk-taking and adaptability, can support a digital culture. Teaching and motivating staff to use new tools are important for digital integration, letting the organisation embrace risk and use new technology while closing the skills gap. 
  
4. It’s not all about the technology. 

Technology is nothing without the right people. Attracting and retaining the right talent is important to digital transformation. Look at employees' real day-to-day problems and design the digital tools, applications and processes that help them succeed and grow. 
  
5. Don’t stop moving. 

A vision must have space to evolve and grow over time. Technology is not going to stand still and neither should organisations. To stay relevant businesses need to adapt, change and move. 

Martini said, "There is much more to digital transformation than implementing the latest and greatest technology. Organisations need to address real business problems and look to transform the entire organisation. To do this organisations need a vision for digital evolution." 
 

MNF Enterprise brings calling to MS Teams
Businesses can now use Microsoft Teams for local and international phone calling from their computer or device.
Survey reveals CX disconnect is risky business
Too much conversation and too little action could lead companies to neglect, lose, and repel their very lifeblood, according to Dimension Data.
Should AI technology determine the necessity for cyber attack responses?
Fujitsu has developed an AI that supposedly automatically determines whether action needs to be taken in response to a cyber attack.
Microsoft Azure ExpressRoute launches in Perth
This new ExpressRoute location will offer Perth organisations a direct and private connection to their Microsoft cloud services.
NEC concludes wireless transport SDN proof of concept
"Operation and management of 5G networks are very complicated and require automation and closed-loop control with timely data refinement and quick action."
Trend Micro’s telecom security solution certified as VMware-ready
Certification by VMware allows communications service providers who prefer or have already adopted VMware vCloud NFV to add network security services from Trend Micro.
Top cybersecurity threats of 2019 – Carbon Black
Carbon Black chief cybersecurity officer Tom Kellermann combines his thoughts with those of Carbon Black's threat analysts and security strategists.
Avaya introduces private cloud delivery of its UCaaS solution
Avaya is supposedly taking a flexible hybrid approach to the cloud with these new solutions.