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Imperva announces new CCO and CRO

20 Jan 2020

Cybersecurity firm Imperva has appointed two new senior management executives, who will be charged with leading the company through its new phase of growth.

Nanhi Singh is now the company’s new chief customer officer, and Paul J. Loftus is now chief revenue officer.

Singh is responsible for all customer experience and value enhancement functions. She brings a proven ability to integrate all components of the customer lifecycle at large software companies including Blue Coat and Symantec.

Most recently, Nanhi served as senior vice president of customer retention and renewals at Symantec’s Enterprise Business Unit, where she was responsible for maintaining and growing enterprise customer revenue, which accounted for $1B+ annually. Previously, Nanhi served as vice president of customer experience at Blue Coat, where she led multiple customer-facing teams and drove key initiatives to increase customer loyalty and satisfaction.

Before that, Nanhi served in a variety of leadership roles in Nokia’s Enterprise Solutions and Internet Security groups.

“Imperva is committed to guiding customers through the challenging, complex world of security, risk and compliance as a true partner,” says Singh.

“I look forward to creating a world-class customer experience for Imperva’s customers.” 

Paul J. Loftus is responsible for setting and executing the revenue acquisition strategy for the company. 

He brings more than 20 years of experience across numerous software and services companies. He most recently served as global chief revenue officer at [24]7.ai, a customer experience software and services company. 

Under his leadership, the company delivered year-over-year record bookings growth, and helped stabilise the existing base while preparing the company for future growth. Previously, he served as head of revenue at Wolters Kluwer, a cloud software company, where he conducted a full sales transformation for more than 500 associates in a $1 billion business unit. Prior to that, he spent 16 years at ADP.

“This is a pivotal time for the cybersecurity industry, and Imperva is leading the charge for helping organisations protect their most important digital resources,” says Loftus. 

“I look forward to helping the company realise substantial growth.”

Recently Imperva announced new CEO Pam Murphy. Murphy previously served as Infor’s COO.

“In our mission to protect critical assets from cybercriminals’ ever-changing attacks, our relentless focus on our customers and their needs will always come first,” says Murphy.

“I’m fully confident that, with their impressive skills and accomplishments, Nanhi and Paul will drive this focus, and I couldn’t be more delighted to have them at the helm during this time in which Imperva is poised for explosive growth.”