Jamf unveils AI-powered tools for Apple device security

Jamf has introduced new artificial intelligence-driven management and security features for Apple devices used in the workplace, expanding its platform with updates focused on automation, compliance, and identity management.

These advancements are designed to help organisations deploy, manage, and secure Apple devices at scale, with Jamf highlighting the platform's use of artificial intelligence to enhance IT administrators' productivity and decision-making capabilities.

Jamf's new AI Assistant comes with two newly launched features—search skill and explain skill—which are now available in beta. The search skill enables IT administrators to perform natural language inventory queries, allowing for swift identification of devices based on specific criteria. This reduces the reliance on manual filtering, helping IT teams speed up tasks such as troubleshooting, compliance auditing, and managing device fleets.

The explain skill is aimed at demystifying complex aspects of mobile device management. It translates detailed configurations and policies into clear, accessible language, which Jamf says will help administrators make informed decisions, streamline troubleshooting, and manage policies with increased confidence.

Support for Apple's evolving Declarative Device Management framework has also been enhanced through the general availability of Jamf Blueprints. This tool consolidates policies, profiles, and restrictions into a single workflow designed to simplify and expedite device configuration. By supporting nine different declaration types, Blueprints seeks to reduce the complexity involved in device setup and streamline management across Apple fleets.

As part of this release, Configuration Profiles within Blueprints have entered beta. This framework is designed to deliver all available MDM keys more quickly and efficiently, providing IT teams with greater control and flexibility over their environment.

Jamf's Self Service+, its latest end-user portal for macOS, has also received updates. First launched earlier this year, Self Service+ now offers expanded identity management features, including the ability to view account details, change passwords, and initiate workflows such as temporary admin access. All these functions are designed to be fully auditable and compliant with organisational requirements.

According to Jamf, these enhancements are designed to streamline onboarding, reduce IT involvement in routine tasks, and foster a more security-aware, self-sufficient workforce.

In response to the growing adoption of Macs in enterprise settings, Jamf has introduced new integrated security features. The Compliance Benchmarks feature is now generally available in Jamf Pro, building on the macOS Security Compliance Project. This allows IT teams to automate workflows that ensure endpoint hardening. Jamf reports that hundreds of organisations have already adopted Compliance Benchmarks to help prepare for compliance requirements and reduce security risk.

Jamf has added malware detection to its App Installers service, leveraging Jamf Threat Labs to scan every application in the Jamf App Catalogue before deployment. This layer of security is intended to enhance supply chain protections, with the supported app library now including frequently used tools such as iTerm and VLC media player, sourced directly from original software vendors.

Vulnerability management has also been expanded with enhanced reporting features designed to identify risky apps across devices, integrating with major SIEM platforms. This provides IT and information security teams with a unified view of software risks, helping to streamline organisational remediation efforts.

To improve the experience for both administrators and end users, Jamf has introduced App Switcher in Jamf Account. The tool enables administrators to navigate the platform more easily, aiming to accelerate workflows and further unify the management environment.

Looking forward, Jamf's network relay service is scheduled for release soon. This service enables Macs and mobile devices to securely access essential services during onboarding, eliminating the need for traditional VPN or zero-trust network access solutions. According to Jamf, this capability is designed to give IT teams full control over initial network connectivity and facilitate a seamless, secure onboarding process for users.