KnowBe4 secures six TrustRadius awards for 2025 on reviews
KnowBe4 has received six 2025 Top Rated Awards from TrustRadius, with accolades based on verified customer reviews for its cybersecurity and compliance products.
Recognition across categories
The company's Security Awareness Training secured a top position in its category for the sixth consecutive year, achieving a score of 9.2 out of 10 from over 1,108 customer reviews.
Key product PhishER was recognised in three categories, receiving an 8.8 out of 10 with more than 229 verified reviews, while Compliance Plus made its first appearance in the Top Rated awards, winning in both the eLearning Content and HR Compliance categories with a score of 8.3 out of 10.
TrustRadius, a widely used technology buyer intelligence platform, issues the Top Rated Awards annually, using a methodology that relies solely on user reviews rather than analyst opinions or vendor status with TrustRadius.
Allyson Havener, Chief Marketing Officer at TrustRadius, commented on KnowBe4's performance across several award categories.
KnowBe4's multiple 2025 TrustRadius Top Rated awards celebrates their comprehensive approach to cybersecurity and compliance education. From Security Awareness Training to PhishER and Compliance Plus, KnowBe4 is empowering organisations to build a stronger security culture, streamline incident response, and stay ahead of evolving threats—all validated by authentic customer feedback.
Customer feedback
Verified reviews on TrustRadius contributed directly to the awards, highlighting the utility and value of KnowBe4's solutions. One customer shared their experience with the PhishER offering:
KnowBe4 PhishER/PhishER Plus is the real deal: We have the full suite of KnowBe4 offerings. This piece is the most often used. It's great for security and it supplements the training by giving feedback to end users. Combined with the PhishRip capabilities, it's a huge assist in keeping our organisation safe from Phishing and other malicious emails.
Customer feedback has played a pivotal role in recognising the breadth and effectiveness of KnowBe4's services, as underscored by this year's awards across the security and compliance categories.
Executive perspectives
Greg Kras, Chief Product Officer of KnowBe4, emphasised the company's appreciation for the recognition and the feedback provided by customers:
Earning six TrustRadius Top Rated awards across diverse security and compliance categories speaks to the breadth and effectiveness of our human risk management platform. We're honoured that our customers have chosen to share their positive experiences, as these testimonials affirm our comprehensive approach to address the critical human element of cybersecurity. Organisations are evidently seeing tangible results from our platform's ability to transform security behaviour, streamline incident response, and simplify compliance requirements, ultimately creating more resilient security cultures.
TrustRadius award methodology
The TrustRadius Top Rated Awards have been held since 2016, with a methodology that centres transparency and customer opinion.
Products must meet performance thresholds based on volume and recency of reviews, and the ratings must reflect consistently positive user feedback.
The awards exclude input from analysts and are not influenced by companies' relationships with TrustRadius, according to the platform's stated criteria.
Product highlights
KnowBe4's Security Awareness Training maintains its standing as a top choice in its category for the sixth year, as reflected by customer satisfaction scores.
The company's PhishER product suite was distinguished across Incident Response, Security Orchestration Automation and Response, and Phishing Detection and Response. Compliance Plus marked its debut year among award recipients, being recognised in both eLearning Content and HR Compliance segments.
The company's stated focus is on providing organisations with tools to address human risk management, engaging users in security awareness and compliance practices intended to reduce exposure to threats such as phishing and to support regulatory requirements.
Industry context
Security awareness and compliance training have gained increasing prominence as organisations seek to manage risks arising from user behaviour. Independent industry recognition driven by customer feedback, such as the TrustRadius Top Rated Awards, continues to be of interest to businesses evaluating cybersecurity training and risk mitigation solutions.
