KPMG adopts AI-driven SAP Joule to enhance consultancy services

In a significant move towards enhancing consulting services, KPMG is employing AI-driven assistance via SAP Joule for Consultants to improve project delivery outcomes.

KPMG, aligning with SAP as a large alliance partner and a client, has embarked on an early access programme incorporating AI-driven tools intended to deliver faster and more impactful results. The targeted AI capabilities are geared towards aiding system integrators dealing with complex implementations that demand accelerated decision-making, streamlined processes, and optimised resource allocation.

Carl Carande, Global Head of Advisory at KPMG International, said, "Clients trust KPMG firms with their most critical digital transformations, and we maintain that trust with a focus on pursuing the fastest, most reliable path to value. KPMG firms are enabling their teams with AI to consistently and swiftly deliver an unmatched combination of advanced technology, functional and industry insights, and proven practices from across our global network to clients."

KPMG is positioning its consultants to manage complex IT and transformation projects with notable efficacy by participating in an early access programme for SAP Joule for Consultants. This involves utilising generative AI and leveraging deep industry expertise.

Integrating SAP Joule for Consultants into KPMG's consulting methodology is anticipated to transform their approach, emphasising expediting project execution and achieving more substantial results for clients.

Hendrik Thörner, Global Lead Partner for SAP at KPMG International, said, "KPMG and SAP are deeply aligned in our commitment to helping clients derive true business value from transformation. SAP Joule for Consultants is already demonstrating its potential to enhance how our SAP consulting teams operate. By leveraging the latest AI capabilities from SAP, combined with KPMG professionals' industry expertise, our consultants are equipped with the most current SAP knowledge and tools to help clients solve their most pressing business needs quickly and with confidence."

KPMG's approach involves customised support to align with the client's specific business requirements while ensuring efficiency in implementing SAP systems. This is done using the latest best practices to optimise global service delivery models. The strategy is supported by KPMG's Trusted AI framework, which guides the rapid and ethical development and deployment of AI strategies.

SAP Joule for Consultants aims to enhance consultants' decision-making by providing instant access to expert-level SAP knowledge, replacing time-consuming searches through documentation or databases. SAP reports that the AI assistance can save consultants up to 1.5 hours per day, allowing them to concentrate on high-value tasks and reduce project duration.

Dr. Philipp Herzig, CTO and Chief AI Officer at SAP SE, appreciated the progress: "From idea to productive use in less than a year, SAP Joule for Consultants provides our customers and partners with a powerful lever for their cloud transformation. I'm proud to see the capability in action and thank KPMG for pioneering the new era of the profession. SAP Joule for Consultants is a game changer, delivering expert-level insights into exclusive SAP content, gives guided recommendations and instructional support, and providing ABAP code explanations that can help consultants reduce the time spent on interpreting code by up to 40%."

SAP Joule for Consultants combines generative AI with large language models trained on SAP's structured knowledge to provide precise, relevant, and contextually accurate responses. Joule is a conversational AI copilot that facilitates access to SAP's exclusive content and provides guided recommendations and instructional support. The system is designed to reduce time spent interpreting ABAP code by up to 40%.