Story image

Leadership and development provider Thrive deploys Kiwi BPM software

21 Feb 2018

Australasian leadership and development provider Thrive Alliance has deployed Promapp’s cloud-based business process management software (BPM) to support the organisation’s strategy for continuous improvement and ongoing growth.   Headquartered in Melbourne, Thrive Alliance incorporates three major brands, including Leadership Management Australasia, Think Perform and Thrive More.

They deliver programs to enhance leadership skills, business and people performance, and team dynamics.   Historically, process owners in the organisation’s diverse business units used a mix of Visio maps and PDF documents to create documents which were then stored on a shared drive.  

However, not only was there a lack of universal access across the organisation, processes were difficult to update and could not be easily shared across teams.   Strong growth across the business and the need to ensure compliance with different state funding guidelines drove Thrive Alliance to put a strategy in place to enable its 60 full-time staff and over 30 partner facilitators, often training in remote locations, to easily create and update processes.   Thrive Alliance group operations project leader Callan Sexton says, “We needed a business process management solution which would support operational excellence, professional services delivery and a sustainable future.      “A critical aspect of our business operation is to consistently update documents and enable our remote teams to rapidly and easily find answers and content specific to their roles.  

“When we saw Promapp we were particularly impressed by its dashboard and notification functionality which enables staff to access one source of truth for all content by way of a living, breathing, evolving central process repository.”   Promapp was also seen as uniquely able to support processes reinforcing the Thrive Alliance operational excellence framework which supports client onboarding processes, through to the delivery of learning development programs. The programs often involve as many as 15 stakeholders, 25 separate pieces of documentation and 40 exclusive processes.    “With Promapp, process changes are performed and approved online, in the cloud. Not only does this support continuous improvement but it is intuitive to use,” says Sexton.   Thrive Alliance will also deploy Promapp to more rapidly onboard new trainers, reducing the time it takes them to be productive in the workplace.  The organisation is also looking to enjoy the benefits of visualising end-to-end processes to make it easier to identify areas for improvement, reduce waste and encourage more improvement suggestions.     “Our staff will spend less time on administration so they can support our lean management goals to deliver operational excellence,” says Sexton.

Kinetica launches a new active analytics platform
"With the platform now powered by NVIDIA DGX-2, customers can build smart analytical applications that combine historical data analytics and ML-powered analytics."
Avi Networks: Using visibility to build trust
Visibility, also referred to as observability, is a core tenet of modern application architectures for basic operation, not just for security.
Zoom’s new Rooms and Meetings features
Zoom has released information about the upcoming releases for its Rooms and Meeting offerings for 2019.
Aussie company set to democratise direct-to-orbit IoT access
Adelaide-based Myriota has released a developer toolkit that has been trialled and tested by a smart waste management platform.
Dynatrace takes pole position in APM Magic Quadrant
It placed highest on Ability to Execute and furthest on Completeness of Vision in the 2019 Quadrant for Application Performance Monitoring (APM).
HCL and Xerox expand strategic partnership
Under the terms of the agreement, HCL will manage portions of Xerox’s shared services, including global administrative and support functions.
Avaya expands integration with Google Cloud AI
This includes embedding Google’s machine learning within conversation services for the contact centre, enabling integration of AI capabilities.
Inspur announces AI edge computing server with NVIDIA GPUs
“The dynamic nature and rapid expansion of AI workloads require an adaptive and optimised set of hardware, software and services for developers to utilise as they build their own solutions."