IT Brief Australia logo
Technology news for Australia's largest enterprises
Partner content
Story image

MDM In 2021 – It’s time to switch to modern management

By Nick Forrester
Mon 8 Mar 2021
FYI, this story is more than a year old

Mobile device management (MDM) has existed since the days of Blackberry and the first truly smart enterprise-grade mobile devices. Over the last decade, this tech has matured and expanded to manage iOS, Android, and now Windows 10 and macOS. 

MDM has been redefined as ‘modern device management’, and Microsoft’s Intune is now becoming the clear category leader. It is achieving widespread global adoption as part of Microsoft 365’s success, with 35% global MDM market adoption expected in 2021 and over 50% in 2022. 

Figure 1 – Intune adoption as percentage of market. Brad Anderson, CVP Microsoft

Modern Device Management on Windows devices is fundamentally different to traditional device management such as SCCM, yet very similar to traditional mobile device management on iOS and Android. 
 

Microsoft Intune vs traditional Windows management

The fundamental difference between Microsoft Intune and traditional management is the concept of profile-based management. This moves away from image-based management, which has been used all the way back to Windows NT - Configuration Manager, or SCCM as it used to be called, and was designed and released in 1994!

A profile is a cluster of configuration settings that are applied to a device based on group membership via the cloud. Think group policy objects (GPOs). These profiles can be built modularly with multiple profiles assigned to a single person depending on their job profile and app use. Images tend to be based on a single golden image that is standardised across the organisation, requiring manual effort to install additional applications that may be required for specific job functions. 

Profiles get applied over the top of the base state of the device and can be reversed without affecting the device itself. With imaging, the hard drive itself is overwritten and cannot be reversed. So, devices can be repurposed remotely, and remotely wiped, without IT overhead.

With Intune, companies can also leverage Windows Update for Business, using a concept called deployment rings based on profile settings. Devices stay up to date based on their deployment cycle, and IT no longer needs to worry about patch management for Windows devices.

All these capabilities have been available on iOS and Android for some years using traditional MDMs. Now Windows 10 devices can be managed like a smartphone. 
 

Lower device management and licensing costs 

91% of companies lowered their device management costs after switching to Intune according to Brad Anderson at Microsoft Ignite, 2020. They also saw an 18% decrease in device management admin time. IT teams can thus work on innovation instead of keeping the lights on.

Microsoft Intune is included in the Microsoft 365 license, so users can save licensing costs by sunsetting existing MDM solution as Intune supports iOS, iPadOS, macOS, Android, and Windows. 
 

Faster onboarding and device replacement

Using Microsoft Intune also allows users to leverage Zero Touch Provisioning. Zero Touch Provisioning is a solution that integrates systems like Windows Autopilot, Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment (for Samsung devices).

When procuring a new device for employees, organisations can ship the device directly to the employee and it automatically gets enrolled into Intune. This cuts onboarding from weeks to days. Employees can configure a new device over the air, usually in under 30 minutes.

Figure 2 - Illustration of legacy device provisioning vs zero touch provisioning

Better security for modern Work

With Microsoft Intune, devices are always patched and current, granting visibility of non-compliant devices. Furthermore, combining Intune with Azure Conditional Access allows users to setup risk-based authentication and a zero-trust environment.

BYO devices can also be secured by leveraging Mobile Application Management (MAM) policies, user enrolment & work profile, and Windows Information Protection. This means organisations can protect data on their employees’ devices without managing their personal device.
 

Remote work-friendly device management

Microsoft Intune is a cloud-first technology and moves companies to a ‘post-domain’ world. Having visibility of devices from anywhere allows companies to manage devices from anywhere, and provides many remote support capabilities not previously possible.

Let’s face it, 2020 has changed employer and employee expectations on remote work. PCs are not in the corporate domain any longer, and device management technology, designed for remote work, is necessary.
 

How to get started? 

To get your company started with modern device management, consider contacting Mobile Mentor. Check out their services for Microsoft Intune including Intune Security Baseline, Zero Touch Provisioning, Intune for Windows, or their Configuration Manager to Intune Migration Workshop.

Related stories
Top stories
Story image
Apple
Your tools, your choice: why allow employees to choose their own devices?
Jamf Australia says giving your team the freedom to work with their digital device of choice could help to attract and retain top talent in a tight labour market.
Story image
Recruitment
Thales on recruitment hunt for next disruptive innovations
"Recruiting new talent is part of Thales's belief in the power of innovation and technological progress to build a safer, greener and more inclusive world."
Story image
Cybersecurity
Palo Alto Networks' cloud security platform receives IRAP assessment
"We provide help protect all forms of compute, cloud native services and access to data within public and private sectors."
Story image
Apple
Jamf introduces new content filtering solution for education providers
Jamf has announced the launch of Jamf Safe Internet, a new offering that looks to deliver a safe online experience to students while offering better management options for admins.
Story image
Digital Fingerprint
Decline in counterfeit cherries after digital fingerprinting
Reid Fruits says there’s been a dramatic decline in counterfeit products for its cherries over the past three export seasons to Asia because of digital fingerprinting.
Story image
Sustainability
Honeywell named Frankston facility services provider
Honeywell has been named the joint facility services provider for Frankston Hospital’s AU$1.1 billion redevelopment.
Story image
Artificial Intelligence
Dynatrace extends automatic release validation capabilities
Dynatrace has extended its platform release validation capabilities to improve user experience at every stage of the software development lifecycle.
Story image
Identity and Access Management
Ping Identity named a Leader in Access Management
Ping Identity has been named a leader in the 2022 KuppingerCole Leadership Compass report for Access Management. 
Digital Transformation
Discover the 5 signs your business is ready for a cloud-based ERP. Is your business being left behind as more of your competitors switch to the cloud?
Link image
Story image
Documentation
Adobe study finds lack of digital trust and utilisation in Australian Government agencies
New research commissioned by Adobe has revealed a significant lack of digital trust within Australian Government departments, along with the continued underutilisation of key digital processes.
Supply chain
Discover the 4 critical priorities for wholesale distribution businesses in FY23. Are you worried about how supply chain issues may affect your business in 2023?
Link image
Project management
Discover the 4 crucial factors for choosing the right job-costing solution. Is your team struggling to cost jobs and keep projects running on budget?
Link image
Story image
Robotics
Evonik relies on Getac F110 tablet to control autonomous robot
The aim of the project is to evaluate the practicality of an automated robotic maintenance and inspection solution in the chemical industry.
Story image
Ransomware
Businesses unprepared to defend against ransomware attacks
Ransomware attacks continue to impact organisations worldwide with high costs, but businesses are still largely unprepared.
Story image
Cybersecurity
How organisations can mitigate IoT and IIoT security risks
IoT and IIoT come with inherent risks because they are often deployed faster than they can be secured, putting organisations in danger of cyber threats. Here are tips on how to mitigate those risks.
Story image
Data Protection
Five signs your business is ready to move to the cloud
Many organisations are thinking about moving to the cloud. But what are the signs you are ready, and what are the reasons to move?
Story image
Artificial Intelligence
Salesforce announces new innovations for financial services
Salesforce has launched expanded financial services that offer more targeted and trusted automation to help teams unlock insights, deliver better customer service, and drive operational efficiencies.
Story image
API
Industry-first comprehensive risk-based API security enhances protection
Application Programming Interfaces (APIs) have become a crucial part of operating web and mobile application businesses and are causing significant economic growth in the digital sector.
Story image
Metaverse
How the metaverse will change the future of the supply chain
The metaverse is set to significantly change the way we live and work, so what problems can it solve in supply chain management?
Story image
Online shopping
Consumers want speed, visibility in return for brand loyalty
72% of Australian shoppers want complete online order visibility and 63% are loyal to retailers who deliver goods the fastest.
Story image
Macquarie Data Centres
Macquarie deal to pioneer CO2-cutting data centre tech in Australia
Macquarie Data Centres has signed a multi-year deal with ResetData, an Australian first provider using Submer data centre technology. 
Story image
Samsung
Monitors are an excellent incentive for getting employees back
The pandemic has taught us that hybrid working is a lot easier than we would’ve thought, so how can the office be made to feel as comfortable as home? The answer could be staring you in the face right now.
Story image
Cybersecurity
Tech and data’s role in the changing face of compliance
Accenture's study found that 93% of respondents agree or strongly agree new technologies such as AI and cloud make compliance easier.
Story image
Cybersecurity
Without trust, your security team is dead in the water
The rise of cyberattacks has increased the need for sound security that works across any type of business, but with any change, buy-in is essential. Airwallex explains why.
PwC
PwC's Consulting Business and PwC's Indigenous Consulting are proud to play an important role in helping Australian Indigenous Mentoring Experience build IMAGI-NATION, a free online university for marginalised communities around the world.
Link image
Story image
Digital
Ivanti puts spotlight on power of employee digital experiences
The report revealed that 49% of employees are frustrated by the tech and tools their organisation provides and 64% believe this impacts morale.
Story image
Airwallex
How Airwallex helps businesses achieve globalisation success
As markets continue to shift, businesses need to be able to provide the same quality of service for customers regardless of where they are located around the world.
Story image
Management
MYOB snaps up Sydney-based management software specialists
MYOB has announced the acquisition of Sydney-based business management software and support specialists, GT Business Solutions.
Story image
Malware
Colt launches new SASE Gateway solution with Versa
Colt Technology Services’ customers now have access to an integrated full SASE solution that brings together SD WAN and SSE features.
Story image
Enterprise Resource Planning / ERP
Five ways your ERP is letting you down and why its time for a change
Wiise explains while moving to a new system may seem daunting, the truth is that legacy systems could be holding your business back.
Story image
Solutions
Progress launches latest version of network visibility solution
In Flowmon 12 network solution, Progress has expanded its support for public cloud provider flow log monitoring and launched new features.
Story image
Development
Intel Labs unveils integrated photonics research advancement
"This new research demonstrates that its possible to achieve well-matched output power with uniform and densely spaced wavelengths."
Story image
Payroll
How New South Wales state departments achieved cloud migration success
State departments in New South Wales are heading to the cloud to achieve better workflow solutions, and one company is paving the way for their success.
Story image
Artificial Intelligence
Accenture shares the benefits of supply chain visibility
It's clear that gaining better visibility into the supply chain will help organisations avoid excess costs, inefficiencies, and complexity to ultimately improve their bottom line.
Story image
Manufacturing
Sutton Tools deploys Infor M3 CloudSuite for manufacturing
Sutton Tools has also implemented the Infor OS cloud operating platform, including Infor Intelligent Open Network and Mongoose.
Productivity
Discover the 5 ways your ERP may be letting you down. Is your current system outdated, difficult to manage, and costing you a fortune?
Link image
Story image
Infrastructure
New VMware offerings improve cloud infrastructure management
VMware has unveiled VMware vSphere+ and VMware vSAN+ to help organisations bring benefits of the cloud to existing on-prem infrastructure.
Story image
State Library of Victoria
State Library of Victoria entrusts Oracle support and security to Rimini Street
“Our finance team are very happy with the support and security that Rimini Street provides, which keeps our assets and our customers secure."
Story image
Accounting
Four factors to consider when choosing the right job accounting solution
Progressive job-based businesses can achieve success by strengthening their ability to quantify every cost attributable to the delivery of an outcome for a customer.
Story image
Cloud
BT builds on Equinix partnership with new cloud offering
BT has launched a next-generation cloud connectivity offering extending its global network into strategic carrier-neutral facilities (CNFs) and building on its existing partnership with Equinix.
Story image
Wiise
Four things wholesale distributors need to consider for FY2023
In a post-pandemic world, there are many things for a distribution business to juggle. ERP solutions company Wiise narrows down what companies should focus on.
PwC
WSLHD and PwC’s Consulting Business came together to solve through the challenges of COVID-19. A model of care was developed to the NSW Health Agency for Clinical Innovation guidelines with new technology platforms and an entirely new workforce.
Link image
Story image
Supply chain
Supply chains continue to be disrupted, enterprises embrace circular economy
“Businesses urgently need to find a solution that can help them to manage this disruption, and transition to a circular economy."
Story image
Remote Working
RDP attacks on the rise, Kaspersky experts offer advice
"Given that remote work is here to stay, we urge companies to seriously look into securing their remote and hybrid workforce to protect their data."