Story image

Migration regret: Australia’s cloud industry has a communication problem

23 Mar 2018

Almost all Australian c-level executives are experiencing cloud migration regret, with 97% of CxOs saying they would have made different strategic decisions during their first cloud migration.

This is according to new and independent research commissioned by Rackspace, that surveyed more than 200 Australia C-Level executives, including CEOs, CIOs and CFOs.

The aim of the research was to determine the main objectives, expectations, and experiences of executives from recent cloud migrations.

The top regret was not seeking more information during the cloud migration process (62%), while 28% of respondents wished they had conducted more cost-benefit analysis on chosen cloud capabilities.

Overall, implementation issues were the main contributors to cloud migration regret.

Based on expectations, on average only 16% of respondents were “very satisfied” with the communication of cloud capabilities, how well project timelines or budgets were stuck to, and how well the company objectives were met.

Clearly, the industry has a communication problem; 72% of executives say that at least one benefit of cloud migration wasn’t well communicated to them internally. Communicating cost reductions and revenue growth rated the worst.

Many survey respondents also felt that concerns about business risk were not taken seriously enough, with 71% of executives saying that at least one strategy to address risks was not well developed.

Rackspace ANZ’s senior director and general manager Angus Dorney says cloud migration is complicated, and setting expectations and addressing risks upfront is critical.

“[This is] especially [important] as enterprises have so much to gain with a well-executed cloud migration strategy.”

“Successful cloud migration is about open and transparent communication – developing the strategy as partners is key.”

“The executive team must be satisfied with the outcome of cloud migration, or the business will be unable to reap the many benefits of this process.”

Dorney concludes, “If you collaborate on cloud migration, the sky is the limit, and cloud migration can be used to its fullest potential in an organisation."

DDN completes Nexenta acquisition
DDN holds a suite of products, solutions, and services that aim to enable AI and multi-cloud.
Veeam joins the ranks of $1bil-revenue software companies
It’s also marked a milestone of 350,000 customers and outlined how it will begin the next stage of its growth.
Veeam enables secondary storage solutions with technology partner program
Veeam has worked with its strategic technology alliance partners to provide flexible deployment options for customers that have continually led to tighter levels of integration.
Veeam Availability Orchestrator update aims to democratise DR
The ability to automatically test, document and reliably recover entire sites, as well as individual workloads from backups in a completely orchestrated way lowers the total cost of ownership (TCO) of DR.
Nuix eyes legal sector as eDiscovery demand skyrockets
eDiscovery must encompass so much more than email and documents. If you haven’t looked at text messages and online chats, digital images, mobile devices, data in the cloud and social media, you’re not getting the whole story.
New ACS report reveals challenges ahead for blockchain
“Blockchain has some way to go before it becomes a mainstream technology."
Gen Z confidence in the economy is on the decline
Businesses need to work hard to improve their reputations.
Dell EMC launches interactive AI Experience Zones
The AI Experience Zones are designed to educate visitors about how to start, identify, and implement an AI project.