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Nuance releases med-tech speech recognition in Aus

20 Aug 2019

Nuance Communications, a provider of AI-powered solutions, is releasing its cloud-based speech recognition platform Dragon Medical One to Australia to help simplify and accelerate heavy documentation processes for healthcare professionals. 

Dragon Medical One (DMO) is designed to replace Nuance’s on-premise Dragon Medical Network Edition and Dragon Medical Practice Edition, bringing all the benefits of the cloud with it.

Hosted in the cloud, Dragon Medical One removes the need for software maintenance from healthcare organisations, allows information capture outside the four walls of the hospital, and allows for direct interoperability with Electronic Medical Records (EMRs). 

Once installed, clinicians open the application, choose the section they want to document and start speaking. The electronic medical record will be updated directly. 

DMO can be used across any device, fixed or mobile, transforming any workstation into a potential dictation station and accelerating the process drastically. 

Speech recognition also brings a level of precision that improves the quality of clinical documentation and helps mitigate medical legal risks associated with it.

With 400 million minutes of cloud-based speech recognition processed annually worldwide, and a track record of 99% accuracy, Nuance’s speech recognition technology introduces a new way to document health information, with existing users producing documentation up to 45% faster, and capturing up to 20% more relevant content.

“Healthcare professionals in Australia generate millions of documents every year. It is a cumbersome process which modernisation is overdue, to adjust to the increasing pace of healthcare, allow practitioners to reinvest time on their patients, but also bring relief to their workflows and avoid mental health issues and burnouts.” says Nuance chief clinical information officer Simon Wallace. 

“With cloud-based speech recognition, the process is faster and more flexible. Practitioners can document information from their patient interactions at anytime and anywhere, saving time that can be reinvested in patient care.”

To support the launch and assist with compliance with Australian federal and provincial patient privacy regulations, Dragon Medical One is hosted in Microsoft Azure certified hosting infrastructures.

With Dragon Medical One running in Microsoft Azure, clients benefit from a zero-speech server footprint. 

Nuance can deliver its speech recognition software with responsiveness and performance across devices, including thin client and virtual deployments.

It is a scalable solution that supports acute and ambulatory IT infrastructures. 

“Expanding Dragon Medical One to Australia, we hope to accelerate the adoption of this technology to help physicians save time and cost. Our network of EMR partners will certainly help achieve that,” says Nuance senior vice president and provider solutions general manager Michael Clark. 

“With less time spent on administrative tasks, physicians can spend more time focused on their first priority – their patients.”

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