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Ordr partners with Sodexo to deliver healthcare security solution
Thu, 10th Nov 2022
FYI, this story is more than a year old

Ordr has partnered with Sodexo Healthcare Technology Management to deliver a managed HTM and cybersecurity solution that combines the strengths of Ordr’s connected device security platform with Sodexo's healthcare technology management services expertise.

The combined solution, Sodexo Managed HTM Cybersecurity services built on the Ordr platform, is designed to deliver the people, process, and technology that healthcare technology management (HTM) teams need to mitigate risks and secure all connected healthcare devices.

In healthcare facilities, connected devices, including Internet of Medical Things (IoMT), have transformed care delivery and are used every day by providers and staff to deliver high-quality, efficient, life-saving medical care.

However, while providers depend on the ever-increasing number of connected devices to deliver care, these devices create challenges and complexity for the HTM and IT users responsible for operating and securing them.

At scale, it can be difficult to accurately identify and classify these devices, understand their specific vulnerabilities and risks, determine whether they are available for maintenance, or to locate them for patching. Without strong security protections, unprotected devices can provide an opening for attackers to breach a system or spread ransomware, Ordr states.

Addressing security and compliance is especially challenging because these devices often run outdated operating systems and because FDA or manufacturer guidelines may preclude updates.

Jim Hyman, CEO of Ordr, says, “Visibility and security of medical devices is critical for healthcare organisations. HTM users need to be able to discover, profile and manage risks associated with these devices. With attacks such as ransomware increasing, it is important to be able to prioritise issues that have the highest impact when it comes to mitigating risks.

"The combination of the Ordr technology with Sodexo's expertise and deep knowledge of the healthcare environment, will enable HTM teams to securely manage their connected medical devices and improve operational efficiencies.”

The Ordr platform, with successful deployments across hundreds of leading healthcare facilities, can discover and secure everything connected - from traditional servers, workstations, and PCs, to IoT, IoMT, and OT devices.

Ordr Clinical Defender is optimised for HTM teams to automate the discovery and inventory of medical devices, accelerate day-to-day tasks, identify and prioritise medical device vulnerabilities, and drive operational efficiencies with device utilisation insights.

JT Surgener, Senior Vice President, Technical Services, Sodexo Healthcare, adds, “Successfully managing today's expansive healthcare networks requires best-in-class technology that delivers real-time device, utilisation and risk insights along with guidance on how to optimise security and performance.”

Through the Ordr and Sodexo managed services offering, organisations will gain access to a healthcare device security platform - along with leading HTM and cybersecurity services, that help to drive greater efficiencies and security.

Sodexo Healthcare Technology Management (HTM) services are tailored to specific hospitals or healthcare systems. Sodexo's services are designed to help optimise medical equipment inventory, advise on equipment replacement and purchases, and provide on-site maintenance and repair.

Key benefits of the Sodexo's Managed HTM Cybersecurity Solution include:

  • Strategic insights, guidance and expertise: Sodexo's  technical team integrates with local healthcare teams to solve problems, provide solutions, and find ways to maximise assets to ensure effective patient care.
  • Tailored solution: The Sodexo solution combines HTM service delivery expertise with Ordr's connected device security platform.
  • Comprehensive visibility: Discover and profile every connected device in an environment, with granular details that help maintain an accurate, up-to-date inventory of all assets - and help locate devices for maintenance and patching.
  • Actionable risk insights: Understand vulnerabilities and clinical risks to the healthcare environment, prioritise risks and actions, and continuously monitor for threats.
  • Improved cyber response: Improve incident response to stop active attacks, while accelerating efforts to improve overall security posture. Tailored recommendations and dynamically generated policies support segmentation and zero trust efforts.

Sodexo’s Managed HTM Cybersecurity Solution leveraging Ordr is available now.