Paessler achieves ISO 9001 certification for quality excellence

Paessler, a provider of IT infrastructure and network monitoring solutions, has proudly announced its successful attainment of the ISO 9001 certification. This prestigious certification underscores the company's commitment to maintaining high-quality standards and ensuring customer satisfaction. The ISO 9001 certification is a globally recognised benchmark for quality management systems, serving as a framework to ensure consistent quality and well-functioning processes.

The DIN EN ISO 9001 standard, issued by the International Organisation for Standardisation (ISO), is among the most commonly adopted frameworks for quality management systems. It encompasses a comprehensive catalogue of requirements aimed at assisting organisations in upholding rigorous standards of quality, customer satisfaction, and efficient processes.

Evren Erisen, Team Lead Quality at Paessler, who was instrumental in leading the certification preparation process, expressed pride in the achievement. "At Paessler, it has always been a key objective to provide customers with the best possible products and services. We are proud that our efforts are recognised with the ISO 9001 certification," Erisen commented.

The certification process involved a series of thorough audits carried out at Paessler's headquarters in Nuremberg. During these audits, various departments underwent extensive evaluations, including Product Development, Finance, Sales, and Partner Management. These rigorous external certification audits were conducted over three days by DQS, a certification body.

Erisen highlighted the exceptional findings from the auditors, noting, "We are especially happy that the auditors found not even a minor deviation from the standard, which they stated is unusual for an initial certification. This marks a great step for Paessler, on which we will further build. Preparations towards other certifications have already started."

Paessler has established a reputation for its innovative monitoring solutions, which help businesses across various industries optimise their IT, OT, and IoT infrastructures. The company believes that effective monitoring can significantly reduce resource consumption, benefiting the economy and the environment. Paessler operates with a vision of helping clients minimise their energy consumption and emissions, promoting sustainability for future generations.

Since introducing the PRTG Network Monitor in 1997, Paessler has leveraged its in-depth expertise in monitoring to develop advanced solutions for its diverse clientele. Today, more than 500,000 users across over 190 countries rely on PRTG and other Paessler products to manage and monitor complex IT, OT, and IoT environments. Paessler's solutions are designed to empower customers by enabling them to track and optimise the performance of their critical systems and resources.

The attainment of ISO 9001 certification is a testament to Paessler's enduring dedication to quality and excellence. This achievement reinforces the company's commitment to delivering top-tier products and services and positions it favourably as it seeks further certifications to bolster its market standing.

As Paessler continues to innovate and expand its portfolio of monitoring solutions, it remains focused on collaborating with renowned partners to tackle the evolving challenges of a dynamic technological landscape. The company's ongoing dedication to quality assurance and customer satisfaction is evident in its proactive approach to certifications and continuous improvement.