Cloud-based process management provider Promapp has appointed two new Sydney-based employees to help grow its Australian presence.

“2016 has indeed been the year of process where we saw organisations in Australia recognise that lengthy procedure manuals and word docs no longer work and that business process improvement is something that requires sustained momentum," says Promapp CEO Ivan Seselj.

"Increased process management discipline and new tools have continued to be introduced in organisations of all sizes and across all vertical markets to enable teams to collaborate, innovate and find ways to boost productivity and effectiveness," he continues.

Eoin Ryan is now the company's business development manager and will be responsible for developing new customer relationships to grow the company's NSW presence.

Ryan comes from a background including 10 years experience in financial services, insurance and IT at organisations such as Miller Heiman and Allianz.

His previous roles include three years as business development and client director positions at MHI global, where he was involved in generating sales, supporting marketing and working with client delivery teams.

Kieran Coughlan is now Promapp's implementation consultant. He will help gain new customers, help organisations implement best practice business process management practices. He will also be tasked with maintaining ongoing engagement with continuous improvement initiatives.

Coughlan's previous roles include technical analyst and implementation consultant at Calypso technology, where he worked with customers on application development, technical support, implementation and training. He has also worked as a technical consultant at Dublin's Trinity College.

"As Promapp's rapid growth continues, we look forward to the positive impact Eoin and Kieran will have on our customers in Australia, helping them realise the benefits of improved process management," Seselj concludes.

The company has high-profile customers in New South Wales, including Coca-Cola Amatil, Liverpool City Council, Queanbeyan Palerang Regional Council, Schneider Electric and Toyota Financial Services. It also has customers across Australia and New Zealand.