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RICOH Australia named Nintex Premier Partner, targets key verticals

By Catherine Knowles, 25 Aug 2021

Nintex has chosen RICOH Australia as a Nintex Premier Partner, with the overarching aim of better serving Australian enterprises engaged in digital workplace transformation.

The Nintex Partner Program is designed to enable and reward partners that support and sell the company's software solutions. It's set up to help the company's network of partners to achieve milestones, including revenue goals, professional sales training and delivering a successful partnership for both organisations.

Appointed a Nintex Partner in early 2020, RICOH has created customised process automation solutions for key industry markets over the past 18 months, including aged care, education, financial services and manufacturing.

According to the company, these industries are undergoing rapid transformation and replacing manual forms, adopting continuous process improvement and aiming to achieve greater compliance across their enterprises.

As a Nintex Premier Partner, RICOH has now been recognised for its ability to create valuable customer outcomes in aiding digital workplaces using the Nintex business process automation platform in combination with its own services and solutions.

These solutions range from financial workflows such as invoicing and payments to incident management, manufacturing automation, leave applications and overtime approvals, all of which can be made to operate more efficiently.

For example, in manufacturing, RICOH Australia deployed Nintex at Packcentre to support the packaging company’s automation of its packing systems using a fleet of iPads.

As part of the process, RICOH automated manual forms and timesheets and provided the company with dashboard functionality which is supporting visibility of data across their operations.

In aged care, the partner is working with customers to support resident onboarding and incident reporting through Nintex's process functionality.

Similarly, in the education sector, RICOH is automating traditional lengthy processes for school enrolments, incident management, excursions and camp management.

Nintex vice president of sales APAC, Christian Lucarelli, says, “Nintex is committed to improving the way people work.

"We believe that providing Nintex Partners with the combination of best-in-class business process management and automation solutions, along with comprehensive enablement resources, has been invaluable in sharing the power and ease of use of our cloud-based software with Australian enterprises."

Lucarelli says, "We know that the growth and success of Nintex is dependent on our partners ability to successfully and independently help organisations standardise on the Nintex Process Platform.

"We congratulate RICOH in Australia on their successful ability to enhance our solutions and provide additional value to their customers by migrating workflows into the digital realm."

RICOH Australia chief technology officer Neal Ross says, “RICOH is now one of the leading organisations providing Nintex solutions in Australia.

"Being appointed a Nintex Premier Partner is testament to the industry-leading skills, services and experience which RICOH provides to Australian businesses by enabling a clear return on the investment they have made in workflow digitisation and automation."

Ross says, “We have achieved considerable success in building out our process automation business based on Nintex which is proving attractive to Australian businesses for its rich and flexible functionality, competitive price point, drag and drop design, and ease of use in creating forms.”

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