IT Brief Australia logo
Technology news for Australia's largest enterprises
Story image

Ride the artificial intelligence wave: Four technologies making AI accessible

By Kai Ping Lew
Fri 22 Sep 2017
FYI, this story is more than a year old

Article by Mark Armstrong, Progress international vice president and managing director (APJ & EMEA)

Artificial intelligence (AI) is no longer pure science fiction, relegated to books, television and dystopian movies - we’re well past that point today.

Growth and investment in AI have been astonishing, and its set to continue with Gartner predicting AI technologies will be in almost all new software by 2020.  

While there has definitely been a laser focus on AI in the past few years, consumers and businesses have actually been exposed to AI for a long time, perhaps without even knowing. 

As an example, how do you think Outlook knows which emails to put in your spam folder? Or how does your favourite online retailer know which other products you might like?

The technology is undeniably there, and it’s becoming more accessible every day to businesses of all sizes.

Consumers are now demanding better brand experiences, as Siri, Alexa and the like become more ubiquitous, with the focus for businesses now on using the AI technologies available to them to dramatically alter the way they engage with their customers.

Amongst these technologies already at the fingertips of companies, four, in particular, will be instrumental in unlocking the true potential of AI.

The early beginnings of The Internet of Things

More machines are now instrumented than ever before, as sensors - categorised as Radio Frequency ID (RFID) devices - have multiplied across all types of places and things in the past decade.

For years, businesses have been using these devices for a number of purposes, one example being package tracking.

RFID chips can set off alarms if customers walk out of a store without having them removed.

That little chip thing? That’s an early and crucial element of the Internet of Things (IoT), which – when connected to the internet – can now provide information back to the main system and alert the relevant people.

The information provided by the sensor on its own isn't that helpful.

But what is helpful is lots of that information accumulated over time.

A big use of this is in oil pipelines.

The pipelines will have a sensor every twenty feet or so, and if they start to sense a vibration in one, it might be on a scale of one to ten.

Over time, if spikes are seen at certain times of day or coincide with certain weather activity, adjustments can be made.

One of the key benefits of IoT for businesses is the myriad of data being collected from multiple sources.

Collected data gives businesses the ability to look at data from a distance so they can see the forest through the trees.

First there was data. Then there was big data, and data lakes

The influx of new data-led technologies over the past decade has led to businesses becoming data hoarders, collecting and storing it without really knowing what to do with it.

And this is only set to accelerate with as IoT gains pace.

For all intents and purposes, data storage today is unlimited, but that doesn’t mean businesses have to store everything.  

One way to combat the data storage issue is with ‘data lakes’ — a repository where businesses can store any and all data in its original source, and effectively analyse it together.

Data lakes are crucial to any data analytics strategy, and one of the foundations of any well-oiled AI strategy. 

Computational power

Addressing big data also requires a large computational infrastructure – essentially power – to ensure data is being processed and analysed correctly.

Fortunately for us, in 2017 computational infrastructure has never been more powerful or readily available.

Part of the reason why industries including manufacturing, healthcare, finance, and business are now able to process massive raw data sets is the availability of cloud computing platforms which can extract the valuable information.  

Man meets machine: Machine and meta-learning advances

Today, almost everything produces data to some degree, and now we are better equipped than ever to store, analyse, and process this data.

This gives enterprises the power to create better models and algorithms that improve machine learning, giving businesses new avenues to capitalise on unexplored opportunities. 

Businesses can now harness machine learning to boost efficiency, reduce costs and improve insights and results.

They are now equipped to solve a variety of complex problems, from predicting the durability of production machinery to anticipating or even preventing recalls.

Harnessing meta-learning principles –a sub-category of machine learning – can help capture learnings from prior experiments to then be applied for future experiments. 

This drastically minimises the need to invest in expensive and hard to find data scientists, allowing organisations which don’t necessarily have large IT resources to run leaner and produce even stronger results.

This growing approach is key to enabling organisations across a wide spectrum of markets to implement AI solutions that can produce powerful results.

Artificial intelligence is now a part of our everyday lives, allowing organisations to deliver more convenient services than ever before.

To survive in an AI-led world, businesses need to ensure they are harnessing the power of the technologies they are already using, or which are at their disposal, to develop AI strategies that will ensure they remain relevant and competitive.

Article by Mark Armstrong, Progress international vice president and managing director (APJ & EMEA)

Related stories
Top stories
Story image
LG Electronics
LG Electronics brings on Aussie AV distributor Alloys
LG Electronics Australia Business Solutions has appointed Australian AV distributor Alloys as a new distribution partner.
Story image
Energy
Sustainability huge factor for APAC data centre managers
A new report reveals that 85% of data centre managers in APAC believe that sustainability will significantly impact operations and decision making.
Story image
Pegasystems
Marketing technologies set to increase revenues - study
Marketing leaders say that investment in new marketing technologies (MarTech) will drive significantly increased revenues.
Story image
Equinix
Aussie businesses buckle down on digital tech investments
Australian businesses are planning major investments in digital technologies to support ambitious expansion plans.
Story image
IDTechEx
The next stage for 5G in thermal materials - IDTechEx
IDTechEx says higher frequency deployments, such as mmWave devices and very different station types such as small cells, present their own technological evolution and, with it, thermal challenges. 
Story image
ASI Solutions
Western Australia CUA panel picks ASI as preferred supplier
Western Australia's Common User Arrangement (CUA) panel has chosen ASI Solutions as a preferred supplier for device hardware.
Story image
Artificial Intelligence
Siemens expands NVIDIA partnership for industrial metaverse
Siemens is expanding its partnership with NVIDIA to enable the industrial metaverse and increase the use of AI-driven digital twin technology.
Story image
Malware
Colt launches new SASE Gateway solution with Versa
Colt Technology Services’ customers now have access to an integrated full SASE solution that brings together SD WAN and SSE features.
Story image
Documentation
Adobe study finds lack of digital trust and utilisation in Australian Government agencies
New research commissioned by Adobe has revealed a significant lack of digital trust within Australian Government departments, along with the continued underutilisation of key digital processes.
Story image
Collaboration
Enterprise service management: the importance of a one-stop shop
In an online world, employees and end-users want one place to go for all their questions and requests. Intranet technology and self-service portals are useful tools that help serve this purpose.
Story image
Artificial Intelligence
Salesforce announces new innovations for financial services
Salesforce has launched expanded financial services that offer more targeted and trusted automation to help teams unlock insights, deliver better customer service, and drive operational efficiencies.
PwC
PwC's Consulting Business and PwC's Indigenous Consulting are proud to play an important role in helping Australian Indigenous Mentoring Experience build IMAGI-NATION, a free online university for marginalised communities around the world.
Link image
Story image
Apple
Jamf introduces new content filtering solution for education providers
Jamf has announced the launch of Jamf Safe Internet, a new offering that looks to deliver a safe online experience to students while offering better management options for admins.
Story image
Data Protection
Five signs your business is ready to move to the cloud
Many organisations are thinking about moving to the cloud. But what are the signs you are ready, and what are the reasons to move?
Story image
Telstra
Ericsson and Ciena, Telstra enhance service capacity for Telstra's optical network
Ericsson, Telstra, and Ciena have announced new enhancements to Telstra's Next Generation Optical Network, which will increase the service capacity of Telstra's optical network to 400 GE (Gigabit per Second Ethernet).
Project management
Discover the 4 crucial factors for choosing the right job-costing solution. Is your team struggling to cost jobs and keep projects running on budget?
Link image
Productivity
Discover the 5 ways your ERP may be letting you down. Is your current system outdated, difficult to manage, and costing you a fortune?
Link image
Digital Transformation
Discover the 5 signs your business is ready for a cloud-based ERP. Is your business being left behind as more of your competitors switch to the cloud?
Link image
Story image
Digital Transformation
Munro Footwear Group chooses Boomi to assist with digitisation strategy
Munro Footwear Group (MFG) has selected Boomi to assist with its eCommerce and digital transformation roadmap goals.
Story image
Cybersecurity
Tech and data’s role in the changing face of compliance
Accenture's study found that 93% of respondents agree or strongly agree new technologies such as AI and cloud make compliance easier.
Story image
Recruitment
Thales on recruitment hunt for next disruptive innovations
"Recruiting new talent is part of Thales's belief in the power of innovation and technological progress to build a safer, greener and more inclusive world."
Story image
Telecommunications
WiFi as a Service market to reach $26 billion through 2032
As a result of the easy management of wireless infrastructure over cloud services, WaaS is experiencing rapid growth.
Story image
Enterprise Resource Planning / ERP
Five ways your ERP is letting you down and why it's time for a change
Wiise explains while moving to a new system may seem daunting, the truth is that legacy systems could be holding your business back.
Story image
Adobe
Marketplacer and Adobe accelerate partnership for enhanced commerce solutions
Marketplacer has accelerated its partnership with Adobe in order to further enhance the global commerce marketplace.
Story image
Apple
Your tools, your choice: why allow employees to choose their own devices?
Jamf Australia says giving your team the freedom to work with their digital device of choice could help to attract and retain top talent in a tight labour market.
Story image
ABI Research
75% of 5G networks to advance to 5G-Advanced by 2030
5G-advanced is set to launch in 2025, and 75% of 5G networks will upgrade by 2030, according to ABI Research. 
Story image
Low-code
Appian unveils low-code certification program in Australia
Appian has announced a program to provide the next generation of low-code developers with access to education on the subject and certification to foster career opportunities.
Supply chain
Discover the 4 critical priorities for wholesale distribution businesses in FY23. Are you worried about how supply chain issues may affect your business in 2023?
Link image
Story image
CSG
To win at 5G, telcos must tame their quoting chaos
The catalogs of CSP (communication service providers) market offerings are set to explode as new digital services emerge, powered by B2B2X business models.
Story image
Payroll
How New South Wales state departments achieved cloud migration success
State departments in New South Wales are heading to the cloud to achieve better workflow solutions, and one company is paving the way for their success.
Story image
Wiise
Four things wholesale distributors need to consider for FY2023
In a post-pandemic world, there are many things for a distribution business to juggle. ERP solutions company Wiise narrows down what companies should focus on.
Story image
Media
Registrations for the W.Media Sydney Cloud and Datacenter Convention 2022 now open
Are you a C-Level executive looking to enhance your knowledge in the cloud and data center space in order to get the best results for your company?
Story image
Samsung
Monitors are an excellent incentive for getting employees back
The pandemic has taught us that hybrid working is a lot easier than we would’ve thought, so how can the office be made to feel as comfortable as home? The answer could be staring you in the face right now.
Story image
Cybersecurity
Without trust, your security team is dead in the water
The rise of cyberattacks has increased the need for sound security that works across any type of business, but with any change, buy-in is essential. Airwallex explains why.
Story image
Metaverse
How the metaverse will change the future of the supply chain
The metaverse is set to significantly change the way we live and work, so what problems can it solve in supply chain management?
Story image
Microsoft
Elders signs five-year agreement with Microsoft to boost innovation
Australian agribusiness Elders has signed a five-year agreement with Microsoft that looks to transform its customer experience, efficiency and sustainability outcomes.
Story image
Cloud
BT builds on Equinix partnership with new cloud offering
BT has launched a next-generation cloud connectivity offering extending its global network into strategic carrier-neutral facilities (CNFs) and building on its existing partnership with Equinix.
Story image
Sustainability
Honeywell named Frankston facility services provider
Honeywell has been named the joint facility services provider for Frankston Hospital’s AU$1.1 billion redevelopment.
Story image
Artificial Intelligence
Accenture shares the benefits of supply chain visibility
It's clear that gaining better visibility into the supply chain will help organisations avoid excess costs, inefficiencies, and complexity to ultimately improve their bottom line.
Story image
Cybersecurity
Palo Alto Networks' cloud security platform receives IRAP assessment
"We provide help protect all forms of compute, cloud native services and access to data within public and private sectors."
PwC
WSLHD and PwC’s Consulting Business came together to solve through the challenges of COVID-19. A model of care was developed to the NSW Health Agency for Clinical Innovation guidelines with new technology platforms and an entirely new workforce.
Link image
Story image
Document Management
Regaining digital trust and enhancing digitisation in Australian Government agencies
Having a digitised ecosystem of documents, tools and data can help bolster security, improve workflow and ultimately create better services.
Story image
Airwallex
How Airwallex helps businesses achieve globalisation success
As markets continue to shift, businesses need to be able to provide the same quality of service for customers regardless of where they are located around the world.
Story image
Accounting
Four factors to consider when choosing the right job accounting solution
Progressive job-based businesses can achieve success by strengthening their ability to quantify every cost attributable to the delivery of an outcome for a customer.